Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Marbelis Alvarez

Marbelis Alvarez

Santiago, Dominican Republic

Summary

Resourceful bilingual psychologist with 10 years of experience supporting high-achieving executives. Adept at developing and maintaining excellent relationships, providing exceptional service, and offering creative solutions. Skilled in conflict resolution, attentive to diverse needs, and proficient in multitasking. Known for delivering effective solutions that drive immediate impact and contribute to long-term success within organizations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Assistant

World Tobacco Leaf & Co SRL
01.2023 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.

Human Resources Generalist

FK Global SRL
05.2022 - 01.2023
  • Plan, develop and implement innovative program of recruitment process.
  • Work collaboratively and along with management to promote climate conducive to attract and retaining personnel.
  • Provided optimal support to employees regarding various HR- related topics and played integral role in development and implementation of human resource policies, vast experience managing large groups of personnel.

Account Manager / Service Specialist

Sewn Products Incorporated
01.2018 - 01.2022
  • Orders management, solving and providing resolution to customers, attention to detail and empathetic problem-solving methods, providing assistance with the ordering process. Follow-ups on orders tracking details, Accounts management, Quotations settling payment disputes, admin tasks as needed including, answering phones and responding to emails, managed over 50 customer calls per day.

Education

Bachelor Degree - Psychology

Universidad Tecnológica De Santiago (UTESA)
03.2021

Skills

  • SAP Business One
  • QuickBooks Expertise
  • Microsoft Office
  • Office Administration
  • Problem Solving and decisions making
  • Customer Service
  • Organization and Multitasking
  • Planning and Organizing
  • Human Resources Law
  • Executive support
  • Administrative support
  • Meticulous attention to detail

Certification

Leadership Workshop, Organizational Leadership, INFOTEP, Santiago De Los Caballeros, 25, July 2021

LANGUAGES

Spanish: Native language
Bilingual or Proficient (C2)
English: C1 Advanced
Advanced (C1)

Timeline

Executive Assistant

World Tobacco Leaf & Co SRL
01.2023 - Current

Human Resources Generalist

FK Global SRL
05.2022 - 01.2023

Account Manager / Service Specialist

Sewn Products Incorporated
01.2018 - 01.2022

Bachelor Degree - Psychology

Universidad Tecnológica De Santiago (UTESA)

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Marbelis Alvarez