Marbelyn Welcome

• Maintained clean and organized workspace to ensure efficient service.
• cash
• call in orders
• ordering new products
• kitchen helper
• costumer service

• Maintained clean and organized workspace to ensure efficient service.
• ordering new products
• p.o.s cards charges
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• Supervised and monitored the safety of children in care to ensure well-being at all times.
• Provided assistance with personal hygiene tasks such as bathing, brushing teeth creating a routine for self-care among kids.
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• Trained new reception staff members, ensuring high standards of customer service.
• Implemented new booking system for increased efficiency.
• Liaised with housekeeping and maintenance departments to maintain hotel standards.
• Established efficient communication channels with other hotel departments, improving operational flow.
• Handled sensitive guest information with utmost confidentiality to ensure data protection compliance.
• Ensured timely responses to phone calls and emails, enhancing customer relationship management.
• Scheduled employee shifts, guaranteeing round-the-clock service availability.
• Provided excellent customer service for repeat business from guests.
• Assisted in event planning activities, delivering successful events on premises.
• Managed team of receptionists, enhancing overall service quality.
• Co-ordinated check-ins and check-outs to ensure smooth operations.
• Maintained clean and organised front desk area, creating a welcoming environment.
• Coordinated large party bookings, including deposit processing and special order requests. etc

• Improved customer satisfaction by promptly processing transactions and answering inquiries.
• Managed high-volume cash handling for efficient banking operations.
• Boosted client trust with accurate account record maintenance.
• Identified potential sales leads whilst delivering excellent service.
• Handled sensitive information discreetly, safeguarding client confidentiality.

customer service and sells