Marc Boisvert
Vine Grove,KY
Summary
Former quality assurance specialist working towards cybersecurity degree, with over 10 years’ working experience. Consistently selected for specialized tasks and teams due to attention to detail and strong pattern recognition, enabling quick problem identification. Am naturally curious, data-driven problem solver, that adopts a methodical hands-on approach to researching and testing solutions.
Overview
8
8
years of professional experience
Work History
DISTRIBUTION ASSOCIATE
PACCAR PARTS
06.2022 - Current
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment.
- Reduced part location time by 40% at PACCAR Parts. Proposed and led team to research and test wearable scanner systems, showcasing proactive and methodical approach to problem-solving.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Increased production line output by 150% at TTM Technologies by experimenting with different machine settings using scrap materials to debunk misconception of output constraints. Presented findings to management, resulting in rewritten standard operating procedures.
- Proactively analyzed driving data to identify pattern of delays to certain locations, ultimately determining root cause and advocating for changes to delivery service level agreements.
- Fostered culture of continuous improvement, leading initiatives for workflow optimization.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Material Handler
Yoh Services LLC.
01.2021 - 06.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Identified and rectified significant error by locating $3M of mis-packed Covid-19 vaccines during quality assurance checks.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
PHOTOPRINT INSPECTOR
TTM TECHNOLOGIES INC
04.2019 - 12.2020
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Conducted process audits and quality assurance checks for sensitive projects, ensuring compliance with strict ITAR regulations.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Improved product quality with stringent inspection techniques, identifying defects before products reached market.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
DRIVING MANAGER
Kisoro Restaurant
12.2017 - 04.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw 5 driving staff, proactively analyzing real-time driving data to spot live delivery issues.
- Achieved 50% reduction in delivery fuel costs and increased efficiency by batching deliveries, resulting in fewer return trips to restaurant. Successfully advocated for some cost savings to be shared with drivers to incentivize further improvements in delivery standards.
- Identified and investigated pattern of delays to certain locations. Determined that root cause was additional security processes within military bases, and persuaded management to increase delivery SLAs for such addresses
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
CORRECTIONAL OFFICER
TDOC RIVERBEND MAXIMUM SECURITY INSTITUTION
11.2016 - 12.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Education
Associate of Science - Network Systems Administration
RASMUSSEN UNIVERSITY
Bloomington, MN06.2025
Some College (No Degree) - CYBER SECURITY CERTIFCIATION-CODING DOJO
COLORADO TECHNICAL UNIVERSITY
Skills
- Compliance
- Loading and unloading
- Adaptable to change
- Deadline Adherence
- Safety Precautions
- Maintaining safety standards
- Documentation skills
- Information Security
- Cybersecurity
- Reporting and Documentation
- HIPAA
Timeline
DISTRIBUTION ASSOCIATE
PACCAR PARTS
06.2022 - Current
Material Handler
Yoh Services LLC.
01.2021 - 06.2022
PHOTOPRINT INSPECTOR
TTM TECHNOLOGIES INC
04.2019 - 12.2020
DRIVING MANAGER
Kisoro Restaurant
12.2017 - 04.2019
CORRECTIONAL OFFICER
TDOC RIVERBEND MAXIMUM SECURITY INSTITUTION
11.2016 - 12.2018
Associate of Science - Network Systems Administration
RASMUSSEN UNIVERSITY
Some College (No Degree) - CYBER SECURITY CERTIFCIATION-CODING DOJO
COLORADO TECHNICAL UNIVERSITY
Similar Profiles
Gloria DonnellyGloria Donnelly
Customer Center Specialist at Paccar PartsCustomer Center Specialist at Paccar Parts
C. Benjamin WhalenC. Benjamin Whalen
Special Markets Sales Manager at PACCAR PartsSpecial Markets Sales Manager at PACCAR Parts
Christopher SpannknebelChristopher Spannknebel
Distribution Associate at PACCAR PartsDistribution Associate at PACCAR Parts