MARCO WINIFREDO GALANG
Grand Cayman,Cayman Islands
Summary
Experienced support associate with expertise in HVAC systems and inventory management at DAC Ltd. Successfully optimized inventory levels and improved customer satisfaction through strong communication and organizational skills. Skilled in Oracle applications and SAP procurement, contributing to enhanced operational efficiency and project outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
SUPPORT ASSOCIATE
DAC LTD T/A DAC Plumbing & A/C Mechanical
Grand Cayman, Cayman Islands
09.2021 - Current
- Manage the Retail Sales Counter for HVAC equipment and spare parts' inquiry, installation and ducting materials. Execute material delivery schedule for both site and customer orders.
- Maintain accurate inventory of project materials and HVAC equipment for all storage facilities and on-site containers. Prepare sales quote, material costing and facilitate local purchasing.
SUPPORT ASSOCIATE
Catalyst Holdings Cayman Ltd.
Grand Cayman, Cayman Islands
02.2021 - 08.2021
- Manage inventory of Mechanical, Electrical, Plumbing and Firefighting (MEPF) products in a most
- Handled all inventories of all electrical, plumbing materials and equipment for construction and renovations.
- Promptly attended the needs of electricians and plumbers' material request and execute proper allocation of material.
- Maintained up to date material inventory and purchasing history spreadsheet for inquiries and quotations reference.
SENIOR CUSTOMER SUPERVISOR
Petrochem Performance Chemicals Limited LLC
Abu Dhabi, UAE
01.2018 - 11.2019
- Verified and reviewed purchase orders, call offs, service tickets for both Onshore/Offshore engineering services and equipment rental and other supporting documents for invoicing in all project locations IRAQ, Qatar & UAE.
- Prepared Sales Orders and Proforma invoices against approved order acknowledgement. Performed the full cycle Oracle E-Business Suite invoicing process, generated both Tax invoices, and credit memos.
- Submitted customer invoices via online Customer Maximo Portal, email submission and delivery courier.
- Communicated and responded to customer and Project Engineer's inquiries in real time. Handled invoice disputes and problems affecting the delay of invoice payment.
- Initiated collaborative meetings with Logistics, Operations/ WHSE and Sales Contracts team in discussing developments and improvements to customer relationship.
LOGISTICS AND SUPPLY CHAIN SUPPORT
04.2012 - 12.2017
- Assisted Logistics Manager in multiple activities related to assessing material requisition, shipping bulk petrochemicals, lab prototype samples and drilling rental equipment to country warehouses. Reviewed procurement contracts pricing agreement provides material technical specification /codes and loading information to country managers. Assisted sales department in tender activities related to price calculation and delivery lead estimation.
- Processed import and export shipping documentation of DG and Non- DG products.
- Coordinated with logistics partners (2PL/3PL) in a cost-effective way.
- Monitored shipments, timelines (ETA, ETD), transportation cost and productivity.
- Addressing and resolving shipment issues and disputes.
- Mediated our major clients- ADNOC Onshore/Offshore, Qatar Petroleum, Kalegran Ltd, Chevron Oil and other oil & gas role players on logistical and inventory related transactions in Iraq, Qatar and UAE.
INDUSTRIAL ENGINEER
Al Mutlak Metal Industries Co.
Jeddah, Saudi Arabia
06.2009 - 12.2011
- Reviewed and processed warehouse materials requisition for a certain Job order or for stock.
- Analyzed and controlled the optimum inventory stock in the warehouse using WMS Software and AS400 stock system.
- Processed material quotations and purchase orders to approved suppliers both local and imports.
- Communicated and coordinated with suppliers on delivery progress meeting production timelines.
- Planned and forecasted industrial materials, equipment and trailer components for production.
- Maintained spare parts material inventory control setting up BOM standards and technical specifications for each unit of trailers, containers, fuel, oil, water and bitumen tanks, tippers, cement bulkers, commercial/transport vehicle bodies as per customer requirements.
ORDERING AND INVENTORY ASSISTANT
Omar A. Balubaid Co, Ltd.
Jeddah, Saudi Arabia
02.2007 - 02.2009
- Assisted the Inventory Control Manager in all aspects of General Motor/Chevrolet/Peugeot/AC Delco spare parts ordering, inventory control, customer warranty claims and service.
- Executed SAP procurement process of stock orders, ensuring timely availability of parts at most economical cost, as well as optimizes the stock level.
- Reviewed and classified spare parts inventories on EMIS inventory system based on movement and use of material (e.g. fast- and slow-moving parts, dormant, obsolete and dead parts etc.) and act to control /liquidate as per Bulletin issued by General Motors, Dubai-CSR.
PRODUCTION PLANNER AND INVENTORY CONTROLLER
More Than a Chair, Inc.
Mabalacat, Philippines
09.2003 - 06.2006
- Executed people management, production planning and scheduling, materials inventory control, warehouse stock management & logistics are concerned.
- Monitored machine & equipment scheduled maintenance, breakdown and downtime, idle time.
- Utilized production method analysis, applied KAIZEN and 5S principle; time study and other industrial engineering techniques in reducing bottlenecks resulted in a better workflow system.
PARTS ASSISTANT
Traders Auto center, Inc.
City of San Fernando, Philippines
12.2001 - 01.2003
- Assisted Service and Parts Manager in execution of spare parts warehouse management, local purchasing and inventory control of spare parts at optimum level.
- Monitor inventory levels of equipment, KIA genuine parts and accessories are issued, transferred with other branch or sold to customer using manual or computerized inventory systems.
- Calculated inventory cost, retail pricing and profit reports.
- Participated and directed cyclic count activities and reconciled physical inventories with the system. Prepared requisition orders to replenish stock and maintained parts rotation in warehouse.
Education
Master of Business Administration - Logistics and Supply Chain Management
National Institute of Business Management
Chennai12.2016
Bachelor of Science - Industrial Engineering
Holy Angel University
Angeles City, Philippines04-2001
Skills
- Oil and gas chemicals
- HVAC systems
- Automotive components
- Mechanical, electrical, and plumbing
- Fire safety equipment
- Oracle applications
- SAP procurement
- Microsoft Office suite
- Driving manual and automatic vehicles
- Organizational skills
- Workplace resilience
Certification
- Cayman Islands Driver's License, 1767854, 11/20/25
- Philippines Professional Driver's License, C10-01-176200, 03/29/34
Training
- Managing Stress at Work, Cristal Hotel, Abu Dhabi, UAE, 02/19/14
- Motivation and Delegation Skills Training, Cristal Hotel, Abu Dhabi, UAE, 10/16/12
- Negotiation Skills, Mazrui Holdings LLC, Abu Dhabi, UAE, 08/29/12
- Parts Operations with Modules on Customer Handling, Inventory Control & Warehouse Management, Laus Group of Companies, Philippines, 09/15/02
- IE Lecture Series on Industrial Productivity & ISO System, Holy Angel University, Philippines, 03/09/01
- Total Quality Management (TQM), Holy Angel University, Philippines, 07/10/99
Timeline
SUPPORT ASSOCIATE
DAC LTD T/A DAC Plumbing & A/C Mechanical
09.2021 - Current
SUPPORT ASSOCIATE
Catalyst Holdings Cayman Ltd.
02.2021 - 08.2021
SENIOR CUSTOMER SUPERVISOR
Petrochem Performance Chemicals Limited LLC
01.2018 - 11.2019
LOGISTICS AND SUPPLY CHAIN SUPPORT
04.2012 - 12.2017
INDUSTRIAL ENGINEER
Al Mutlak Metal Industries Co.
06.2009 - 12.2011
ORDERING AND INVENTORY ASSISTANT
Omar A. Balubaid Co, Ltd.
02.2007 - 02.2009
PRODUCTION PLANNER AND INVENTORY CONTROLLER
More Than a Chair, Inc.
09.2003 - 06.2006
PARTS ASSISTANT
Traders Auto center, Inc.
12.2001 - 01.2003
Master of Business Administration - Logistics and Supply Chain Management
National Institute of Business Management
Bachelor of Science - Industrial Engineering
Holy Angel University
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