Marcus Thomas
Louisville,KY
Summary
Retired and seasoned military police officer with more than 11 years of experience in the entertainment industry including music production, acting, and live performances. Excellent work ethic and mission completion skills. Track record of achieving exceptional results in entertaining others, on-the-go troubleshooting of musical and visual equipment, and musical sound technician skills.
Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Red Dot Wine & Spirits
12.2023 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Maintained a budget of over $700,000, while increasing sales yet while decreasing losses in areas such as inventory and theft.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Independent Artist/Actor and Entrepreneur
Independent Artist/Actor and Entrepreneur
11.2010 - Current
- Maintain a professional and engaging physical and visual presence while interacting and entertaining crowds
- Recording myself and other artists on a local/international musical standard
- Consistently finding ways to stay innovative and growing in an extremely vast and fast-paced industry
Education
Bachelor of Science - Small Business Management and Entrepreneurship
DeVry University
06.2022
Bachelor of Science - Music Production
Full Sail University
12.2016
Skills
- Digital audio software
- Pro Tools
- Reason
- Audacity
- Sibelius
- Logic Pro X
- Professional writing skills
- First aid
- Weapons manipulation
- Weapons maintenance
- Customer service
- Security
- Safety protocols
- Music Production
- Live performance
- Musical skills
- Entertainment skills
- Ability to work under pressure
- Meeting strict deadlines
- Performance bus scheduling
- Microsoft Excel
- Microsoft Word
- Database software
- Skillsoft platforms
- Stock management
- Sales strategies
- Attention to detail
- Mentoring and coaching
Timeline
Assistant Store Manager
Red Dot Wine & Spirits
12.2023 - Current
Independent Artist/Actor and Entrepreneur
Independent Artist/Actor and Entrepreneur
11.2010 - Current
Bachelor of Science - Small Business Management and Entrepreneurship
DeVry University
Bachelor of Science - Music Production
Full Sail University
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