Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Community Service
Publications Presentations
Timeline
Generic
MARGARET SCHEAFFEL

MARGARET SCHEAFFEL

Louisville

Summary

Dynamic nursing executive with a proven track record at Baptist Health, driving operational excellence and innovative care models. Expert in strategic planning and quality improvement, achieving a remarkable 50% reduction in falls. Passionate about mentoring leaders and fostering partnerships to enhance patient care and organizational growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Vice President, Chief Nurse Officer

Baptist Health
Louisville
02.2023 - Current
  • Company Overview: Baptist Health is a 9 hospital healthcare system with all hospitals being designated as Pathway To Excellence or Magnet. Website: [Baptist Health](https://www.baptisthealth.com)
  • Strategic, visionary, transformational system nurse executive responsible for nursing practice, transformational care models, operational excellence, and service line growth for Baptist Health Louisville – a 519 bed flagship hospital.
  • Responsible for operations, process improvements, innovative care delivery models and patient outcomes related to nursing sensitive indicators, throughput, ED metrics, infection control, oncology, nursing research, case management, education and professional practice, project management, patient experience and central telemetry to name a few.
  • Responsible for organization’s competency framework and processes, SIM lab, and didactic learning classes.
  • Work collaboratively with the Executive Team to strategize and implement innovative incentives, retention tactics, improved productivity, quality outcomes, operational efficiencies, and service line growth.
  • Responsibility for free standing ED’s, central telemetry and virtual care implementations, Phillip’s monitoring transition, and women’s service line business plan and growth (new tower).
  • Key stakeholder in numerous system steering committees and CNO council.
  • Successful fourth ANCC Magnet nursing re-designation in 2024.
  • Mentoring numerous leaders in the 10 Principles of Self-Leadership (focus on a culture of rich feedback that drives high performance and accountable behavior).
  • Key stakeholder in implementing virtual nursing and virtual sitting with a regional platform approach.
  • Opened profitable freestanding Emergency and Urgent Care in 2024 and planning second facility implementation in 2025.
  • Successful implementation of a rehabilitation (PMR) joint-venture and distribution of license acute care beds.
  • Transitioned PCU to observation unit successfully with LOS at .8 days and patient satisfaction at 85%.
  • Implemented innovative retention and recruiting tactics to increase agency/contract transitions to employment, reduce turnover (57% to 15.5% currently, WIP).
  • Assessed span of control and realigned nursing leadership structure.
  • Implementing international nurse program and innovative staffing models of care.
  • Implemented central monitoring department decreasing 20 FTEs.
  • Conducted mini reduction in workforce, yet increased patient satisfaction from 49th ranking to 73rd ranking.
  • Decreased falls with injury by 10% in first 6 months and continuing efforts to drive safety (implemented NA safety council). Currently 50% reduction in falls year over year.
  • Implemented SIM lab training for leadership rounding teams – will publish this story with outcomes.
  • Collaborating with Oncology team to implement CAR-T cell therapy and expand infusion services.
  • Improved productivity from 0.90% to 1.2% index.
  • Focus on systemness and standardizing job descriptions, competencies, policies to leverage sharing staff and hardwiring evidence-based practice and safe, quality outcomes (collaboration with HR).
  • Conducted organizational competency assessment saving $1 million dollars.
  • Expanded nurse pipeline by expanding nurse extern, nurse PACER, Knowledge College, KY Healthcorp students; focused on hard to fill areas such as surg tech, respiratory, lab, EVS as well as nursing.
  • Active member of several Nursing Academic Advisory Boards.
  • Executive sponsor for new observation care design and metrics; implementing Lean Taas to further improve throughput and scheduling forecasting.
  • Louisville Research Symposium podium presentation on Utilization of Simulation Standard Patients.
  • Meeting and exceeding quality metrics; obtained 'most improved system hospital' award in 2024.
  • National system CNO conference(s) presenter and attendee focusing on Augmented Intelligence/technology efficiencies and interoperability, and innovative care models.
  • Baptist Health is a 9 hospital healthcare system with all hospitals being designated as Pathway To Excellence or Magnet. Website: [Baptist Health](https://www.baptisthealth.com)

Vice President, System Chief Nursing Officer, Professional Practice

Carilion Clinic
Roanoke
01.2016 - 01.2023
  • Company Overview: Carilion Clinic is a leading academic, not-for-profit, clinically integrated health system with Trauma Level I (adult and pediatric) and five-time Magnet designated facility, with 13,800 employees in western Virginia. Website: [Carilion Clinic](https://www.carilionclinic.org)
  • A member of the Senior Leadership Team. Responsible for Enterprise wide 3,500 nursing FTE’s, professional practice and models of care delivery, competency, nursing research, leadership development, patient outcomes, and transformation/process improvement collaborative initiatives which drive high reliability outcomes.
  • Point person responsible for Academic Institution partnerships and relations, Skilled Nurse Facility Partnerships, Oncology, Orthopaedics and Informatics KPI growth committees, and Nursing Philanthropic Liaison.
  • Operationally responsible for Magnet (4th & 5th designation) flagship hospital, trauma 1 Adult and Pediatric nursing operations.
  • Implemented new framework to support enterprise nursing strategic plan rolling out a Nursing Center of Excellence in 2018 to promote High Reliability Outcomes related to nursing practice.
  • Streamlined over 900 policies to 2024 in 8 months enterprise wide supporting HRO goals in nursing practice.
  • Executive sponsor for KPI growth program strategy and operational tactics including Cancer Care (new medical center plans), Orthopaedics (expanding 4 operating rooms), expanding service area and Informatics.
  • Supported implementation of 10 bed brain injury unit as an extension of the existing Rehab Unit.
  • Expanded oncology infusion center from 12 beds to 24 (includes pediatric infusion).
  • Key elements of Center of Excellence: Clinical Informatics, Nursing Research, Nursing Quality, Professional Practice, Enterprise Policy and Procedures, and Enterprise Process Improvement and Productivity – roles and team were instrumental in supporting change throughout the pandemic and enhance quality outcomes significantly.
  • Oversight of system nursing: practice, competency, onboarding, productivity, and nursing sensitive indicators for eight system hospitals; academic partnerships; building synergistic relationships with providers and service line leaders.
  • Managing system complex change and system process improvements driving cost savings, efficiencies and cost avoidance.
  • Executive sponsor for system wide standardization of: IV pumps (Alaris), HillRom bed standardization, Code Cart standardization and Dialysis Equipment.
  • Lead from concept to implementation, a Virtual Sitting and Centralized Telemetry Safety & Wellness Center decreasing 14 FTEs and improving safety features and regulatory compliance ($1.5 million cost savings to organization).
  • Decreased falls by 50% in most areas of patient care.
  • Standardize enterprise-wide patient room furnishing standards.
  • First hospital in Virginia and thirteenth in the nation to be Certified in Shared Decision Model.
  • Implemented a new leadership and practice model at Trauma I Center for ultimate succession planning, bedside nurse retention and retaining top talent leaders ($500,000.00 investment).
  • Implemented Transitional Leader position to assist in the professional development of Directors and Senior Directors retaining top talent and filling in for vacant leadership roles within the system.
  • Standardized Nurse Leader job descriptions system wide and participated in task force to evaluate compensation and proposed adjustments.
  • Responsible for growth and operations of organizational strategic business venture with Mytonomy (patient digital education platform).
  • Revamped clinic staffing models through increasing MA pipeline, implementing systemwide job requisition process, standardized competencies and top of license scope of practice program.
  • Executive sponsor on system ARNP/PA Council.
  • Mentored Nurse Leaders throughout the system; implemented nursing metric dashboard systemwide.
  • Supported professional development for system through the roles and establishment of the nursing center of excellence (NCE).
  • Carilion Clinic is a leading academic, not-for-profit, clinically integrated health system with Trauma Level I (adult and pediatric) and five-time Magnet designated facility, with 13,800 employees in western Virginia. Website: [Carilion Clinic](https://www.carilionclinic.org)

Chief Nursing Officer

Presbyterian/St. Luke’s Medical Center & Rocky Mountain Hospital for Children (HealthOne/HCA)
Denver
02.2014 - 01.2016
  • Company Overview: Presbyterian/St. Luke and Rocky Mountain Hospital for Children are for-profit, The Joint Commission Accredited hospitals licensed for 680 beds (two hospitals – general acute care and flagship children’s hospital plus 5 satellites). Website: [HealthOne](https://healthonecares.com)
  • A member of the Senior Leadership Team reporting directly to the CEO, with oversight of organization wide nursing practice for adult acute care hospital and the children hospital with direct responsibility of adult acute care services, children’s services, women’s services, oncology and bone marrow transplant, emergency services, chaplaincy, professional development, pharmacy, respiratory, education, physical therapy, occupational therapy, wound/HBO, and clinical informatics (CPOE and iMobile roll out), patient experience, and Nurse Staffing office.
  • Restructured nursing leadership.
  • Facilitated Denver’s first Hospital and Academic symposium with CNO’s and Deans to discuss and strategize transforming healthcare in the future.
  • Played instrumental role in numerous growth strategies and expanding women’s service line. Decreased contract labor by 60%.
  • Leadership liaison with outsourced rehabilitation unit.
  • Carried out division wide strategies and tactics to create standard policies, float pool, competencies, auditing, productivity management and recruiting processes.
  • Built strong relationships with Providers through Med-Exec involvement, rounding and open, honest and timely communications.
  • Pilot hospital for HCA shared governance model, iMobile roll out (smart phone device), and initiated the regional efforts for standard policy software.
  • Sought after by corporate to partake in HCA’S Transformational Leadership Program mentoring new CNO’s and working on project improvements for 'Ask a Nurse'.
  • Presbyterian/St. Luke and Rocky Mountain Hospital for Children are for-profit, The Joint Commission Accredited hospitals licensed for 680 beds (two hospitals – general acute care and flagship children’s hospital plus 5 satellites). Website: [HealthOne](https://healthonecares.com)

Vice President and Chief Nursing Officer

Holy Cross Hospital, Inc.
Ft. Lauderdale
01.2012 - 01.2014
  • Company Overview: Holy Cross Hospital is a full-service, non-profit Catholic hospital sponsored by the Sisters of Mercy. The 559-bed Magnet designated hospital offers progressive services and programs to meet the evolving healthcare needs of Broward County. Website: [Holy Cross Hospital](https://www.holy-cross.com)
  • Administrative responsibility for service lines: Maternal/Child Health, Inpatient Oncology, Medical Surgical, Emergency Services, Bariatrics, Stroke/Neuro, Acute Rehabilitation, Surgery and Home Health.
  • Key player in the development of organizational strategic plan initiatives.
  • Oversight of all aspects of nursing operations in accordance with the vision, mission, values, strategic plan, policies and objectives of Holy Cross.
  • Responsible for operations, service line growth, quality, workforce development, customer service and regulatory compliance for: Nursing Research, Magnet, Nursing Administration, Oncology, Home Health, Pharmacy, Transportation, Respiratory, Palliative Care, Critical Care, Emergency Services, Acute inpatient Services, Maternal Child Health, Stroke, Quality and Perioperative Services.
  • Implemented innovative care delivery model transformation (Case Management model revision), maximizing technology and throughput to decrease length of stay by 0.5 days.
  • Redesigned acute rehabilitation program/structure, which led to $6,000,000.00 additional revenue.
  • Implemented early ambulation program for intensive care ventilated patients in collaboration with Physical Therapy team.
  • Completed third Magnet Re-designation.
  • Put into practice a simulation lab and innovative orientation and education programs (Presented at the National Elderly Care Conference in May 2013).
  • Attained Leapfrog grade 'A' quality rating.
  • Developed a collaborative professional relationship with new CMO to drive improved patient outcomes, process improvements, and sustainable results.
  • In collaboration with Information Technology Team, implemented computerized Provider Order Entry (Meditech).
  • Advanced Volunteer program with innovative simulation training.
  • Holy Cross Hospital is a full-service, non-profit Catholic hospital sponsored by the Sisters of Mercy. The 559-bed Magnet designated hospital offers progressive services and programs to meet the evolving healthcare needs of Broward County. Website: [Holy Cross Hospital](https://www.holy-cross.com)

Chief Nursing Officer

East Cooper Medical Center, Tenet Healthcare System
Mount Pleasant
01.2010 - 01.2011
  • Company Overview: East Cooper Medical Center is a 130-bed for-profit hospital in the Charleston, SC area. Website: [East Cooper Medical Center](https://www.tenethealth.com)
  • Reported directly to the CEO and served as a member of the Senior Executive Leadership Team.
  • Responsible for 400 FTEs including nursing, quality, supervisors, education, oncology, medical-surgical, women’s health, and program coordinators.
  • Oversaw successful recertification of 6 Gold Seal the Joint Commission programs and had ZERO nurse findings in recent The Joint Commission survey.
  • Networking with Nursing Coalition and area Academic Institutions to initiate and apply unique outsourced education services, medical assistant on the job training opportunities.
  • Implemented InQuickER (online registration and appointment) system.
  • Developed comprehensive Physician on boarding process.
  • East Cooper Medical Center is a 130-bed for-profit hospital in the Charleston, SC area. Website: [East Cooper Medical Center](https://www.tenethealth.com)

Education

DNP - Nursing Leadership And Management

Chamberlain University
08-2027

Master of Business Administration -

American Intercontinental University
Hoffman Estates, IL
01.2004

Master of Healthcare Administration -

American Intercontinental University
Hoffman Estates, IL
01.2004

Bachelor of Science - Nursing

Temple University
Philadelphia, PA
01.1985

Skills

  • Healthcare management
  • Strategic planning
  • Quality improvement
  • Patient care
  • Operational efficiency
  • Project management
  • Business development
  • Metrics tracking
  • Partnerships and affiliations
  • Budget oversight
  • Policy and procedure development
  • Client relationship building
  • Performance metrics analysis
  • Industry best practices
  • Business growth and marketing strategies
  • Resource allocation
  • Coaching and mentoring
  • Innovation management
  • Relationship building
  • Process improvement
  • Results-driven
  • Verbal and written communication
  • Public speaking
  • Decision-making
  • Performance monitoring and evaluation
  • Corporate communications
  • Regulatory compliance
  • Nursing leadership

Affiliations

  • Spaulding University Nursing School Board Member
  • Bellarmine University School of Nursing Advisory Board Member
  • Kentucky Organization of Nurse Leaders, member
  • American Nurses Association, member

Certification

  • NEA-BC, Nurse Executive Advanced Certification, current
  • CCRN, Certified Critical Care, Lapsed

Community Service

  • Life House Board Member, active 2024, 2025
  • Kentucky Horse Rescue, volunteer

Publications Presentations

  • Utilization of Simulation Standard Patients, Research Louisville Conference, 2024
  • The Role of the CNS in Tomorrow’s Healthcare, VA Clinical Nurse Specialist Organization Conference, 2018

Timeline

Vice President, Chief Nurse Officer

Baptist Health
02.2023 - Current

Vice President, System Chief Nursing Officer, Professional Practice

Carilion Clinic
01.2016 - 01.2023

Chief Nursing Officer

Presbyterian/St. Luke’s Medical Center & Rocky Mountain Hospital for Children (HealthOne/HCA)
02.2014 - 01.2016

Vice President and Chief Nursing Officer

Holy Cross Hospital, Inc.
01.2012 - 01.2014

Chief Nursing Officer

East Cooper Medical Center, Tenet Healthcare System
01.2010 - 01.2011

DNP - Nursing Leadership And Management

Chamberlain University

Master of Business Administration -

American Intercontinental University

Master of Healthcare Administration -

American Intercontinental University

Bachelor of Science - Nursing

Temple University

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MARGARET SCHEAFFEL