Maria Smith
Louisville
Summary
Proven cosmetologist and customer service expert, excelled at Splitting Hairs Salon by enhancing client satisfaction through exceptional service and cleanliness. Leveraged honesty and a strong work ethic to drive team performance and product sales. Skilled in sanitation and client relations, consistently prioritized client health and safety.
Overview
15
15
years of professional experience
Work History
Deli Clerk
LotsaPasta
04.2021 - 11.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Crew Member
Trader Joe's
08.2018 - 03.2021
- Worked front counter and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Cosmetologist
Splitting Hairs Salon
05.2015 - 07.2018
- Recommended appropriate hair treatments to enhance clients' hair health.
- Educated clients on skincare routines to promote healthy skin.
- Shared knowledge with colleagues to improve team performance.
- Promoted product sales through effective recommendations during services.
- Sterilized tools and equipment to comply with health regulations.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Cosmetologist
Lyndia R. Willis Salon
05.2010 - 03.2015
Education
Certified Cometologist - Cosmetology
Empire Beauty School
Louisville, KY03-2010
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Timeline
Deli Clerk
LotsaPasta
04.2021 - 11.2024
Crew Member
Trader Joe's
08.2018 - 03.2021
Cosmetologist
Splitting Hairs Salon
05.2015 - 07.2018
Cosmetologist
Lyndia R. Willis Salon
05.2010 - 03.2015
Certified Cometologist - Cosmetology
Empire Beauty School
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