Detail-oriented and organized professional with experience in administrative support, customer service, and records management. Currently pursuing a Business Administration degree, I excel in communication, organization, and handling confidential information with discretion. Eager to contribute my skills to a dynamic team and grow professionally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Records Officer
WORC Immigration
07.2024 - 11.2024
Processed and managed immigration records with accuracy and confidentiality
Handled email inquiries and assisted with document organization and retrieval
Scanning files through company system
Store Clerk
Dolores, Palm Heights
08.2023 - 04.2024
Managed inventory by counting items, verifying new shipments, and maintaining organized displays
Processed transactions, including card payments and handling returns/exchanges
Ensured store cleanliness and order, assisting in daily operations
Delivered in-store support, engaging with customers to meet their needs and preferences
Hostess
Palm Heights / Tillies Restaurant
09.2022 - 07.2023
Greeted and seated guests, assigned tables, and managed reservations for both small and large parties
Answered guest emails and phone calls, took and cancelled reservations face-to-face and by phone
Provided exceptional customer service, ensuring a positive guest experience
Collaborated with colleagues for smooth service flow and resolved guest complaints promptly
Education
Bachelor's Degree - Business Administration
International College of the Cayman Islands (ICCI)