Mariano Eastwood
Owensboro
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
Overview
6
6
years of professional experience
Work History
Teller/Retail Personal Banker
South Central Bank
Owensboro
06.2024 - Current
- Process customer transactions accurately and efficiently at South Central Bank.
- Assist customers with account inquiries and banking services.
- Maintain cash drawer and ensured accurate cash handling procedures.
- Educate customers on bank products and services to enhance their experience.
- Provide superb customer service while opening both consumer and commercial accounts.
- Mentor new colleagues, providing guidance and support for their roles.
- Monitor and order/ship cash weekly
- Maintenance accounts as needed; update address, phone numbers, add beneficiaries, etc.
- Send domestic and international wires, ensuring accuracy and monitoring for fraud
- Provide back up support in the absence of branch manager
- Collaborate with team members to enhance customer service quality.
- Maintained confidentiality of all customer records and information according to company policies.
Merchandiser
Coca-Cola
Owensboro
08.2023 - 06.2024
- Managed product display, ensuring optimal visibility and brand representation
- Significantly improved customer satisfaction by maintaining product availability
- Eager to learn and adapt, bringing strong work ethic and a drive to exceed expectations on every task
Front End Team Lead
Walmart
Owensboro
11.2019 - 08.2023
- Led front-end team in delivering exceptional customer service experiences.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Trained new team members on operational procedures and customer interactions
- Managed daily cash and check deposits, ensuring accuracy and security
- Maintained a safe and efficient work environment, prioritizing tasks and processes
- Applied analytical skills to enhance team efficiency and boost productivity
- Provide feedback to associates to motivate, teach, and inspire
Education
Owensboro High School
Owensboro, KYSkills
- Leadership
- Cash Management
- Communication
- Relationship Building
- Customer Service
- Problem Solving
- Team Collaboration
- Multitasking
- Analytical Thinking
- Time Management
- Task Prioritization
- Mentorship
REFERENCES
- Trina Loma: Manager at South Central Bank (270)314-7035
- Andre Epison: HR at Walmart (270)485-4495
- Bill Hughes: Cuploa Club Owner (270)697-6958
Timeline
Teller/Retail Personal Banker
South Central Bank
06.2024 - Current
Merchandiser
Coca-Cola
08.2023 - 06.2024
Front End Team Lead
Walmart
11.2019 - 08.2023
Owensboro High School