Marie Scott
Burna
Summary
Office Administrative Assistant with a track record of enhancing team collaboration and streamlining processes at Taunton Tax. Expert in data entry and verbal communication, significantly improved office efficiency and customer satisfaction. Demonstrates strong leadership and confidentiality handling, adept at multitasking and supporting team needs.
Diligent in managing office operations and supporting executive staff. Successfully coordinated schedules, handled correspondence, and improved workflow processes. Demonstrated organizational and multitasking skills while maintaining high level of accuracy and attention to detail.
Overview
10
10
years of professional experience
Work History
Office Administrative Assistant
Taunton Tax
01.2015 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant
Cumberland River Homes
05.2012 - 09.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Associate of Science - Business Administration And Management
West Kentucky Community And Technical College
Paducah, KY05-2012
High School Diploma -
Livingston Central High School
Smithland, KY05-2010
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Billing and invoicing
- File organization
- Confidentiality handling
- Inventory management
- Payroll
- Leadership and supervision
- Business correspondence
- Expense tracking
- Expense reporting
- Multitasking and organization
- Team support
Timeline
Office Administrative Assistant
Taunton Tax
01.2015 - 05.2022
Administrative Assistant
Cumberland River Homes
05.2012 - 09.2014
Associate of Science - Business Administration And Management
West Kentucky Community And Technical College
High School Diploma -
Livingston Central High School
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