MARISSA ADAIR
Taylorsville,KY
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician
BHMG Cardiothoracic Surgery
Louisville, KY
02.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Review current medication list with patient and bring any changes to clinical staff
- Proper documentation in EPIC
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care at first point of contact
- Provide office support to administrative and clinical staff
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Maintained accurate patient records, contributing to well-organized database for seamless information access across departments.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in timely manner.
- Enhanced departmental collaboration by regularly liaising with medical, nursing, and administrative staff on pertinent patient matters.
- Manage numerous incoming calls and faxes
- Coordination of care with outside facilities to obtain medical records
SERVER
Texas Roadhouse
Louisville, KY
11.2012 - 05.2023
- Completed opening and closing checklists according to set standards
- Uphold high sanitation and safety standards while delivering and serving food
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
PATIENT CARE ASSOCIATE
Norton Women And Children's Hospital
Louisville, KY
02.2020 - 08.2022
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assessed patients and patient rooms regularly to monitor health, wellbeing and personal comfort
- Personalized patient care while maintaining orderly flow
- Prompt and accurate documentation in EPIC
- Physically supported patients with mobility issues to stand, walk and use bathroom facilities
- Safeguarded patient confidentiality by observing HIPAA and company-established protocols
- Responded accordingly to patient call lights/ alarms
- Assisted with individual ADL's
- Provide assistance to clinical staff
FLOATER TEACHER
Bluegrass Academy Childcare
Louisville, KY
08.2019 - 12.2020
- Worked with classroom teacher assistants and support staff to implement teacher's lesson plans
- Assumed responsibility for overseeing pupil behavior throughout duration of day
- Maintained safe and healthy learning environment
- Prepared breakfast, lunch and snack for children
- Assisted twelve children in potty-training
PATIENT ENGAGEMENT SPECIALIST/OUTPATIENT TECHNICIAN
Landmark Recovery
05.2019 - 01.2020
- Along with another staff member, completed body search and assessment
- Safeguarded patient privacy with consistent adherence to HIPAA protocols
- Recorded patient data in EMR system with strict compliance to regulatory requirements
- Performed intake assessment on patients belongings, documented and stored items as assigned
- Collected, labeled and stored samples for laboratory testing
- Personalized patient care while maintaining orderly flow
- Assessed patient rooms regularly to monitor health, wellbeing and personal comfort as well as check for contraband
- Assessed outpatient therapist with completing documents needed for insurance approval and payment
BEHAVIORAL HEALTH TECHNICIAN
The Brook Hospital - Dupont
11.2017 - 05.2018
- Documented patients' belonging at admission and discharge and coordinated collection, storage and return of items
- Conducted walking rounds every 5-15 minutes to complete eyes-on checks, depending on patient needs
- Helped patients with activities of daily living requirements, including feeding, bathing, dressing, and ambulating
- Prevented trigger events by discerning and avoiding stressors for monitored patients
- Trained in Safe Crisis Management
CAREGIVER, SPECIAL NEEDS
Day Spring Inc.
04.2015 - 02.2016
- Maintained daily routines of activities and care needs to support of anywhere from 3 to 15 clients
- Handled laundry and linens to keep items fresh for clients that couldn't perform task independently
- Assisted with nighttime routines of bathing, changing and brushing teeth
- Maintained records of client care, condition, progress, or problems
- Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions
- Performed first-aid and special assistance during emergency situations
- Followed agency policy and procedures in administering care to clients
- Engaged with clients in conversation and activities to provide emotional support
- Observed self-administration of medications to adhere to medication regimen
- Administered medication to clients who couldn't independently
- Properly documented medication on MAR and did pill counts on controlled substances
- Transported clients to doctor appointments and out into the community
- Engaged with clients of varying diagnoses to aide with activities, chores and community outings
Education
HIGH SCHOOL DIPLOMA -
Pleasure Ridge Park High School
Louisville, KY06.2009
Skills
- Electronic charting
- Quality assurance
- Exceptional organization
- Adaptable
- Team collaboration
- Active listening
- Compassionate care
- HIPAA compliance
Community Service
Re-entry Chair, Oxford House, Louisville, KY, 02/01/19, 09/30/19, Changed diapers and formula feed infants., Cleaned and sanitized rooms at the end of each working day.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Technician
BHMG Cardiothoracic Surgery
02.2024 - Current
PATIENT CARE ASSOCIATE
Norton Women And Children's Hospital
02.2020 - 08.2022
FLOATER TEACHER
Bluegrass Academy Childcare
08.2019 - 12.2020
PATIENT ENGAGEMENT SPECIALIST/OUTPATIENT TECHNICIAN
Landmark Recovery
05.2019 - 01.2020
BEHAVIORAL HEALTH TECHNICIAN
The Brook Hospital - Dupont
11.2017 - 05.2018
CAREGIVER, SPECIAL NEEDS
Day Spring Inc.
04.2015 - 02.2016
SERVER
Texas Roadhouse
11.2012 - 05.2023
HIGH SCHOOL DIPLOMA -
Pleasure Ridge Park High School
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