Summary
Overview
Work History
Education
Skills
Functional Strengths
Timeline
Generic

Mark A. Hoogeveen

London,KY

Summary

My professional career reflects 20+ years of experience in organizational efficiency, production analysis, and employee training and management roles. Strong analytical skills serve as a foundation for product and personal development. Effective written and verbal communications, and experience in conflict resolution have been demonstrated successfully in a variety of work settings. Experience includes multi-operation management of $45.5 million retail facility, $30+ million service department, general product merchandising, human resources, extensive profit and loss, cost containment, inventory control, safety, budgeting, purchasing, and customer service. Possess a record of accomplishments to complete tasks on time and above quality expectations of customers and company executives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

Steel Building Erector

G&G Contracting
08.2019 - Current
  • Ensured structural integrity by adhering to industry standards, guidelines, and best practices.
  • Improved project efficiency by coordinating with team members and managing resources effectively.
  • Demonstrated problem-solving capabilities when confronted with unforeseen challenges or alterations within original plans.
  • Resolved issues swiftly during the construction process, preventing delays and maintaining client satisfaction.

Shipping Supervisor

Indianapolis Fruit
01.2013 - 07.2019
  • Supervised shipping team of 60 employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
  • Optimized loading procedures to maximize truck space utilization and minimize transportation costs.

Service Support Manager

Freije Engineered Solutions
05.2011 - 08.2012
  • Supervised day-to-day operations of $13 million service department to include dispatchers, quote preparers, chain account managers, billing, and miscellaneous office staff
  • Served as in house account rep for Target
  • Helped oversee 65 technicians
  • Responsible for analyzing various reports and devising actions plans to lower technician costs associated with their service vans

Grocery/ Assistant Store Manager

Sears Holdings, LLC
03.2010 - 05.2011
  • Supervised day-to-day operations of $16 million retail operation on grocery side of business
  • Helped oversee day-to-day operations of $28 million retail operation for entire box
  • Responsible for implementing and over-seeing weekly and monthly business plans
  • Responsible for monthly perishable inventories and bi-annual physical inventories
  • Managed 48 employees on grocery side and over 200 for entire box
  • Responsible for all Human Resources for Grocery to include hiring, firing, corrective actions, and schedule writing
  • Responsible for analyzing daily, weekly, monthly, and quarterly reports and to devise action plans for correcting any deficiencies

Education

Associate of Applied Science - Accounting

ITT Technical Institute
Indianapolis, IN
03.1995

Skills

  • Warehouse management
  • Multitasking and organization
  • Leadership and team building
  • Expense management

Functional Strengths

  • Resourceful problem-solver who learns new areas quickly, analyzes issues and needs, creates and implements innovative solutions.
  • Effective communicator who has strong capabilities as a spokesperson and works well with production personnel and upper management.
  • Efficient time manager who handles and prioritizes routine matters quickly and is resourceful in handling more complex issues.
  • Versatile 'idea person' who is creative, and being a 'quick study,' synthesizes diverse ideas into a logical plan of action.
  • Experienced manager who adapts well to change, overcomes obstacles, performs against tight deadlines and remains calm under pressure.

Timeline

Steel Building Erector

G&G Contracting
08.2019 - Current

Shipping Supervisor

Indianapolis Fruit
01.2013 - 07.2019

Service Support Manager

Freije Engineered Solutions
05.2011 - 08.2012

Grocery/ Assistant Store Manager

Sears Holdings, LLC
03.2010 - 05.2011

Associate of Applied Science - Accounting

ITT Technical Institute
Mark A. Hoogeveen