Mark Allen
Louisville
Summary
Intelligent and customer-focused mixologist with a proven track record at Azalea Bar & Garden, where I crafted innovative cocktails and trained staff to enhance drink and experience quality. Known for strong multitasking and effective communication, I consistently fostered a loyal clientele and helped build a high quality brand image that made Azalea Bar the pinnacle of bars in the Summerville area. My passion is creating personal, meaningful, and unique experiences for all customers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Travel Bartender
RK Bluegrass
02.2025 - Current
- Maintained cleanliness and organization of the bar area, enhancing overall customer experience.
- Developed strong knowledge of drink recipes and ingredients to assist customers effectively.
- Provided exceptional customer service, cultivating repeat patronage through personalized interactions.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Mixologist/Bartender
Azalea Bar & Gardens
04.2021 - 01.2025
- Crafted innovative cocktails using seasonal ingredients to enhance customer experience.
- Trained staff on bartending techniques and beverage presentation standards.
- Collaborated with kitchen staff to create complementary drink pairings for menu items.
- Developed signature cocktails that increased bar popularity and customer engagement.
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
Owner/Operator
BMW Pest Control
03.2007 - 09.2021
- Managed daily operations to ensure efficient pest control services.
- Developed and implemented training programs for new technicians.
- Oversaw inventory management and procurement of pest control supplies.
- Cultivated client relationships to enhance customer satisfaction and retention.
- Analyzed operational processes to identify areas for improvement and cost reduction.
Education
High School Diploma -
Summerville High School
Summerville, SCCosmetology License - Cosmetology
Charleston Cosmetology Institute
North Charleston, SC01-2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Clear and effective communication
- Responsible alcohol service
- Aloha POS
- Mixology
Certification
- Certified TIPS Kentucky
Timeline
Travel Bartender
RK Bluegrass
02.2025 - Current
Mixologist/Bartender
Azalea Bar & Gardens
04.2021 - 01.2025
Owner/Operator
BMW Pest Control
03.2007 - 09.2021
High School Diploma -
Summerville High School
Cosmetology License - Cosmetology
Charleston Cosmetology Institute