Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Barnhart

Clearfield

Summary

Accomplished Supervisor at Srg Global, adept in customer service excellence and record preparation. Enhanced team productivity and customer satisfaction through innovative workflow strategies and effective leadership. Skilled in machine operation and safety compliance, with a proven track record of delivering quality products and efficient service.

Professional customer service expert skilled in resolving inquiries and ensuring customer satisfaction. Strong team collaborator with focus on achieving results and adapting to changing needs. Proven ability in communication, problem-solving, and multitasking, ensuring efficiency and reliability in all tasks. Known for positive attitude and commitment to excellence in service delivery.

Overview

23
23
years of professional experience

Work History

Customer Service Clerk

Srg Global
05.2021 - Current

Prepare and print paperwork. Enter data on computer. Ensure correct load gets on the correct truck. Contact customer if we don’t have entire load ready to ship.

Machine Operator

KDMK
11.2019 - 02.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Supervisor

Srg Global
04.2002 - 02.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma - General Studies

Rochester High School
Rochester, IN
05.1982

Skills

  • Record preparation
  • Customer service excellence
  • Product knowledge

Timeline

Customer Service Clerk

Srg Global
05.2021 - Current

Machine Operator

KDMK
11.2019 - 02.2021

Supervisor

Srg Global
04.2002 - 02.2019

High School Diploma - General Studies

Rochester High School
Mark Barnhart