Mark Brumfield
Harrodsburg,KY
Summary
Dynamic and results-oriented sales professional with over 15 years of experience in retail, design, and direct sales environments. Proven expertise in managing sales, building client relationships, and delivering exceptional customer service. Skilled at creating customized solutions in the furniture and kitchen design industries, with a strong ability to close deals and exceed sales targets. Adept at driving business growth through consultative selling and product knowledge.
Overview
33
33
years of professional experience
Work History
Maintenance Technician
Asbury University
Wilmore, Kentucky
05.2023 - Current
- Reorganized paint room to reduce clutter and improve operational efficiency.
- Designed, priced, and collaborated with vendors to procure materials for the installation of cabinets Managed the preparation of the room and oversaw the full installation process, ensuring a functional and organized for CLC Research Laboratory.
- Followed work orders and specifications for repair, or preventive maintenance.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Social Media Manager
Grace Anointed Church
Wilmore, Kentucky
06.2020 - 05.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Professional Motor Coach Operator
Blue Grass Tours
04.2019 - 03.2020
- Designated driver for High Profile clients - 2019 transported United Nations Representatives while visiting Lexington, Kentucky
- Proactively repaired a charter bus en route to Memphis by swiftly replacing the belt that drives the turbo, preventing potential delays and costly repairs, ensuring the timely and efficient continuation of the journey.
- Maintained accurate logs of hours worked, miles driven, and fuel consumption for regulatory compliance.
- Navigated high-traffic areas skillfully while maintaining a calm demeanor to ensure passenger comfort during transit.
Senior Pastor
Jabez Missionary Church of God
Nancy , KY
06.2012 - 05.2019
- Successfully managed multiple capital projects, including the design and structural reinforcement of roof support inside the sanctuary, a complete basement remodel, and the installation of a new HVAC system. Delivered projects on time and within budget, ensuring compliance with safety standards and enhancing operational efficiency.
- Successfully mentored and trained an Associate Pastor, providing guidance and support in pastoral duties, leadership development, and spiritual growth, resulting in a more effective and confident leader within the ministry team.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
Territory Sales Representative
Masco Cabinetry
Ann Arbor, Michigan
06.2010 - 10.2012
- Continuously monitored sales performance data to fine-tune strategies and stay agile in the fast-paced business landscape.
- Developed sales tools and resources to support team members in achieving their goals, contributing to overall success within the territory.
- Achieved consistently high quarterly sales results by implementing innovative tactics focused on reaching untapped markets within the territory.
- Implemented effective sales presentations to showcase product offerings and demonstrate value to potential customers.
- Provided top-notch customer service, addressing client concerns promptly and professionally, resulting in high customer satisfaction ratings.
Independant Cabinet Sales
Cabinets and More
01.2010 - 06.2012
- Successfully established and nurtured strong customer relationships by setting up, growing, and maintaining new vendor accounts with surrounding Lowe's stores driving consistent business growth and fostering long-term partnerships.
- Worked effectively to resolve customer delivery issues
- Successfully managed the implementation and use of new cabinet design software, streamlining the design and quoting process for cabinetry projects. Collaborated closely with builders to ensure precise, customized solutions, improving project efficiency and client satisfaction.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Kitchen Cabinet Specialist
Lowe's
04.2006 - 01.2010
- Key Contributor in Overcoming a 475,000 Deficit to Exceed Annual Goal by October (April 2010)
Played a pivotal role in driving sales performance that successfully mitigated a 475,000 deficit in April 2010. Leveraged strategic planning, cross-functional collaboration, and a results-oriented approach to not only recover the shortfall but also surpass the annual target by October - Florence, Kentucky - Successfully coordinated with vendors to facilitate and close the sale of a large apartment complex, ensuring smooth negotiations, timely execution, and optimal outcomes for all parties involved - Florence, Kentucky
- Managed multiple projects simultaneously while maintaining consistent communication with clients throughout each phase of the process.
- Delivered exceptional customer service, handling inquiries and resolving issues promptly, leading to repeat business and referrals.
Owner/Operator Delivery Driver
Self Employed - The Cherry Place, Furniture
07.1992 - 04.2005
- Managed day-to-day business operations.
- Successfully delivered high-quality handmade cherry furniture to both local and long-distance clients, ensuring on-time, safe, and efficient transportation with a strong focus on customer satisfaction and attention to detail.
- Successfully maintained and operated a large straight box truck driving over 250,000 miles, consistently ensuring safe transport with zero incidents, demonstrating exceptional attention to detail, reliability, and commitment to maintaining high standards of safety and care.
Education
Industrial Art -
Danville High School
Danville, Ky06.1986
Skills
- Proven deal closure
- Market adaptability
- Client issue resolution
- Lead generation
- Sales pipeline optimization
- Sales relationship management
- Organization
- Effective problem resolution
Selected Accomplishments
Built customer relationships a territory of 40 stores throughout 8 states that was without support for over 1 year, This was achieved by actively addressing issues fosters trust and loyalty, turning challenges into opportunities for long-term success. By listening to customer concerns and providing effective solutions, businesses not only resolve problems but also create deeper connections, which drive sustained sales growth. Prioritizing these relationships builds a foundation of mutual respect, transforming satisfied customers into repeat buyers and brand advocates.
Timeline
Maintenance Technician
Asbury University
05.2023 - Current
Social Media Manager
Grace Anointed Church
06.2020 - 05.2023
Professional Motor Coach Operator
Blue Grass Tours
04.2019 - 03.2020
Senior Pastor
Jabez Missionary Church of God
06.2012 - 05.2019
Territory Sales Representative
Masco Cabinetry
06.2010 - 10.2012
Independant Cabinet Sales
Cabinets and More
01.2010 - 06.2012
Kitchen Cabinet Specialist
Lowe's
04.2006 - 01.2010
Owner/Operator Delivery Driver
Self Employed - The Cherry Place, Furniture
07.1992 - 04.2005
Industrial Art -
Danville High School
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