MARK COLEMAN
Louisville,KY
Summary
Results-oriented Lead Project Coordinator with over 30 years of experience of leading resource teams and stakeholders to complete corporate driven efforts. Proven track record of managing multiple projects to meet required timelines. Expert in using project management tools like MS Project, Excel, PowerPoint, and Azure to streamline workflows to complete deliverables on time. After retirement, I am seeking to use my professional project management experience to help Habitat for Humanity to continue providing best in class service to its home owners. I think I am uniquely qualified for this position due to life experiences where Habitat for Humanity would have been a great option for my family.
Overview
29
29
years of professional experience
Work History
Lead Project Coordinator
United Parcel Service, UPS
12.2017 - Current
- I lead a team of four project coordinators who reviews, approves and manages the implementation of approximately 87 production application implementations per month.
- The most impacting of this work is once a month. This monthly deployment requires weekly/daily status and risk mitigation meetings to ensure implementation readiness.
- Our project team documents a timeline which lays out each required task, what time it will be completed, its dependencies and who will complete each task.
- We facilitate all tasks on implementation day to ensure every step is completed in order, on time and has been validated.
- My team also coordinates monthly patching for 140 Linux servers, 90 Oracle databases, 13 Oracle Exadata frames and multiple other technology patching.
- Substantial knowledge of systems is required to schedule this work without impacting package flow and all key stakeholders have received proper communication.
Senior Project Coordinator
United Parcel Service, UPS
08.2012 - 12.2017
- Coordinated with Airline, Transportation, and Worldport resources to maintain or replace ~700 servers and ~2700 workstations.
- This required continuous communication with each of the stakeholders to negotiate planned completion dates which would also meet required UPS and vendor deadlines.
- Coordinated multiple other projects to include installing weather satelite receivers for the airline weather team, upgrading telecom equipment for all Louisville locations and installing network gear for Louisville locations.
- Ensure all production implementations were documented and approved by leadership.
Data Center Compliance Supervisor
United Parcel Service, UPS
04.2005 - 08.2012
- Reviewed and approved implementation activity in each data center.
- Facilitated weekly meetings with resources to review requests.
- Performed post implementation audits, and followed up with owners until findings were addressed.
- Reported data center findings and status of remediation efforts to Vice President of the Airline, Transportation and Worldport Technology Group.
- Documented requirements to build a new data center inventory database for Louisville and other international locations.
Senior Project Coordinator
United Parcel Service, UPS
01.2002 - 04.2005
- Managed application and hardware project implementations for UPS Airlines, Ground Transportation, and Worldport.
- Coordinated tasks of multiple subject matter experts to bring the project from Initiation through production deployment.
- Provided regular status updates to stakeholders, coordinating regular status meetings, mitigated risks, documented and resolved issues.
- Projects ranged from deploying new printer technology across Louisville campuses to upgrading power, conditioned air, and network in Louisville data centers.
Logistics Program Manager
United Parcel Service, UPS
07.1996 - 01.2002
- Designated liaison for customers and UPS operators to ensure customers logistics and equipment repair needs are being met.
- Key customers included Hewlett Packard, Lexmark, Fuji Film, Sony, Gateway 2000 and Samsung.
- Ensured UPS met contract obligations.
- Added contract addendums as needed.
- Presented performance metrics to UPS Leadership and customers.
- When needed, I worked with UPS competitors to meet needs of common customers.
- Managed a customer support phone center for Hewlett Packard.
- Managed a 24X7 printer manufacturing line with 68 employees.
Education
Associate in Electronics Engineering Technology - Electronic Repair Technician
RETS Electronics Institute
Louisville, KY08-1988
Skills
- Home Repair
- Servant Leader
- Project Coordinator
- MS Office Suite
- Verbal/Written Communication
- Release Train Engineer
- Personal Privacy Practitioner
Timeline
Lead Project Coordinator
United Parcel Service, UPS
12.2017 - Current
Senior Project Coordinator
United Parcel Service, UPS
08.2012 - 12.2017
Data Center Compliance Supervisor
United Parcel Service, UPS
04.2005 - 08.2012
Senior Project Coordinator
United Parcel Service, UPS
01.2002 - 04.2005
Logistics Program Manager
United Parcel Service, UPS
07.1996 - 01.2002
Associate in Electronics Engineering Technology - Electronic Repair Technician
RETS Electronics Institute