Mark Largent
Glasgow
Summary
Store Manager with a proven track record at Ruler Foods, excelling in customer service and sales strategy. Expert in inventory management and team leadership, I successfully implemented initiatives that enhanced operational efficiency and reduced shrinkage. Passionate about staff training and performance evaluation, driving teams to exceed goals and elevate customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Manager
Ruler Foods
Glasgow
2023.10 - Current
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Trained and mentored associates to teach daily tasks and procedures.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Established customer service standards and monitored staff compliance.
Store Manager
Save A Lot
Glasgow
2015.07 - 2023.10
Education
High School Diploma -
Glasgow High School
Glasgow2017-05
Skills
- Customer service
- Sales strategy
- Inventory management
- Staff training
- Financial analysis
- Operational efficiency
- Team building
- Conflict resolution
- Performance evaluation
- Loss prevention
- Employee motivation
- Staff hiring
- Team leadership and coaching
- Budget control
Timeline
Store Manager
Ruler Foods
2023.10 - Current
Store Manager
Save A Lot
2015.07 - 2023.10
High School Diploma -
Glasgow High School