Mark McLaughlin
Cayman Islands
Summary
Dynamic delivery driver with a proven track record at Kirk Office, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in cargo handling and maintaining a clean driving record, I excel in teamwork and adaptability, ensuring efficient operations while training new drivers on best practices.
Overview
32
32
years of professional experience
Work History
Delivery Driver
Kirk Office
03.2003 - Current
- Delivered packages efficiently while adhering to safety regulations and company policies.
- Maintained accurate delivery logs and documentation for improved operational tracking.
- Coordinated with dispatch team to optimize delivery routes, reducing travel time.
- Assisted in training new drivers on best practices and safety protocols.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Truck Driver
Harry Bush Trucking
07.1993 - 10.2002
- Operated delivery trucks while adhering to safety protocols and traffic regulations.
- Maintained accurate logs of hours driven, route details, and vehicle inspections.
- Assisted in loading and unloading cargo to ensure efficient transport operations.
- Communicated effectively with dispatch to coordinate delivery schedules and address issues.
- Conducted pre-trip inspections to identify any mechanical issues or safety concerns.
- Provided excellent customer service during deliveries, addressing inquiries professionally.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Dropped and hooked trailers and changed configuration of equipment.
- Supported new drivers by sharing best practices and insights gained from experience on road.
Education
High School Diploma -
Cayman Islands High School
Grand Cayman, Cayman Islands 06-1999
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Loading and unloading
- Safe driving record
- Forklift operation
- Cargo handling
- Commercial driving
- Heavy hauling
- Double-trailer driving experience
- Adaptability and flexibility
- Cash transaction handling
- Pallet jack and hand truck operation
- Responsible driver
Timeline
Delivery Driver
Kirk Office
03.2003 - Current
Truck Driver
Harry Bush Trucking
07.1993 - 10.2002
High School Diploma -
Cayman Islands High School
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