Mark Riley
Shepherdsville
Summary
Experienced professional with 33+ years in conflict resolution and customer service excellence. Strong ability to assess customer needs and implement effective strategies. Demonstrated success in improving customer satisfaction and fostering positive relationships. Prepared to apply expertise in a new role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patrolman
Poineer Village Police Department
Poineer Village
06.2024 - 03.2025
- Conducted routine patrols to ensure community safety and deter criminal activity.
- Responded to emergency calls and incidents, providing timely assistance and support.
- Collaborated with local agencies to investigate crimes and gather relevant evidence.
- Prepared detailed reports documenting incidents, observations, and actions taken.
- Engaged with community members to build trust and promote public safety initiatives.
- Assisted in training new officers on departmental protocols and procedures.
- Maintained communication with dispatch for updates on ongoing situations or requests.
- Conducted traffic stops, issued citations and warnings for violations of the law.
- Assisted other officers in apprehending suspects when necessary.
- Verified alarm activations by conducting thorough building checks.
- Facilitated traffic flow during peak hours and provided assistance at accident scenes.
- Monitored and investigated suspicions persons and situations and unusual activities.
Deputy Sheriff
Bullitt County Sheriffs Office
Shepherdsville
05.2022 - 06.2024
- Trained new deputies on policies, procedures, and law enforcement techniques.
- Utilized communication systems for efficient dispatching and coordination of units.
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
- Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
- Participated in continuing education courses related to law enforcement practices.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Testified in court in connection with criminal prosecutions to support judicial process.
- Performed administrative tasks such as completing paperwork, filing documents.
- Maintained safe and secure environments for court proceedings.
- Provided courtroom security for judicial proceedings.
- Monitored inmates at correctional facilities ensuring compliance with all rules and regulations.
- Maintained order in courtrooms by identifying disturbances and taking appropriate action.
SERGEANT
Bullitt County Sheriff's Office
SHEPHERDSVILLE
07.2012 - 02.2022
- Supervise and coordinate the investigation of criminal cases, offering guidance and expertise to investigators, and ensuring that procedures are conducted in accordance with laws and regulations.
- Maintain logs, prepare reports, and direct the preparation, handling, and maintenance of departmental records.
- Explain police operations to subordinates to assist them in performing their job duties.
- Review contents of written orders to ensure adherence to legal requirements.
- Investigate and resolve personnel problems within organization and charges of misconduct against staff.
- Direct collection, preparation, and handling of evidence and personal property of prisoners.
- Inform personnel of changes in regulations and policies, implications of new or amended laws, and new techniques of police work.
- Train staff in proper police work procedures.
- Monitor and evaluate the job performance of subordinates, and authorize promotions and transfers.
- Prepare work schedules and assign duties to subordinates.
PATROLMAN
Shepherdsville Police Department
SHEPHERDSVILLE
08.2007 - 07.2012
- Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
- Record facts to prepare reports that document incidents and activities.
- Identify, pursue, and arrest suspects and perpetrators of criminal acts.
- Render aid to accident victims and other persons requiring first aid for physical injuries.
- Investigate traffic accidents and other accidents to determine causes and to determine if a crime has been committed.
- Testify in court to present evidence or act as witness in traffic and criminal cases.
Education
High School Diploma -
SPENCER COUNTY HIGH SCHOOL
Taylorsville, KY05.1990
Police Administration
EASTERN KENTUCKY UNIVERSITY
Richmond, KYCertification
- Department of Criminal Justice Training
- Academy of Police Supervision
References
References available upon request.
Timeline
Patrolman
Poineer Village Police Department
06.2024 - 03.2025
Deputy Sheriff
Bullitt County Sheriffs Office
05.2022 - 06.2024
SERGEANT
Bullitt County Sheriff's Office
07.2012 - 02.2022
PATROLMAN
Shepherdsville Police Department
08.2007 - 07.2012
High School Diploma -
SPENCER COUNTY HIGH SCHOOL
Police Administration
EASTERN KENTUCKY UNIVERSITY
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