Mark Roces
Louisville
Summary
Proactive and efficient, demonstrated exceptional customer service and teamwork at Sakeblue Restaurant by swiftly preparing tables for new guests and enhancing dining experiences. Skilled in electrical troubleshooting and adept with both hand and power tools, consistently improving productivity by over 30%.
Overview
5
5
years of professional experience
Work History
House Cleaner
Guam Reef Hotel
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated electronic backpack vacuums and floor sweepers.
Busser
Sakeblue Restaurant
10.2018 - 08.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Picker Packer
UPS
07.2019 - 11.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Graduate -
Mapandan National High School
Philippines03.2002
Skills
- Power Tool Operation
- Light fixture installation
- Electrical Troubleshooting
- Hand tools
- Pressure Washing
- Grounds Maintenance
- Household Repairs
- Power Tools
- Hand and power tools
- Parts Installation
Timeline
Picker Packer
UPS
07.2019 - 11.2020
Busser
Sakeblue Restaurant
10.2018 - 08.2023
House Cleaner
Guam Reef Hotel
High School Graduate -
Mapandan National High School
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