Mark Christian Abat
Bartender / Server
George Town,Cayman Islands
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Bartender
Salty's Sports Bar
10.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
Bartender
Craft Food And Beverage Co
04.2023 - 10.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Food and Beverage Server
Thatch And Barrel
01.2023 - 03.2023
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Increased repeat business by building rapport with customers through friendly conversation and personalized service recommendations.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
Virtual Assistant
Start Virtual
12.2021 - 07.2022
- Coordinated appointments to show marketed properties.
- Setting appointments for agents in a professional way.
- Maintaining an electronic filing system.
- Help generate leads for real estate agents and broker manage the listing process, and manage the the real estate transaction process for contract to closing.
Esl Tutor
Acadsoc Inc. Office
08.2019 - 10.2021
- Boosted student confidence in English communication by providing personalized feedback and guidance on written and spoken tasks.
- Developed strong rapport with students by actively participating in extracurricular activities related to English language learning.
- Evaluated student progress through regular performance reviews, adjusting future lesson plans accordingly to address identified areas for growth.
Management Trainee
JCO Donuts And Coffee
03.2018 - 02.2019
- Enhanced leadership abilities through training and hands-on task completion.
- Learned company processes, procedures and employee role functions.
- Supported staff training, development and evaluation.
- Maintained inventories through spot checks, complete physical inventory and reordering.
Bar Supervisor
Dukes And Duchess
12.2016 - 09.2017
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Implemented cash handling procedures to minimize discrepancies in register transactions, ensuring accurate financial reporting.
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Head Bartender
Home And Away Bistro Pub
09.2015 - 12.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Floor Captain
Penang Village
12.2013 - 08.2015
- Streamlined dinner service operations by effectively delegating tasks among team members according to their abilities.
- Coordinated with other departments such as catering or events teams when necessary for successful execution of large-scale functions at the venue.
- Maintained open lines of communication with servers, offering guidance and support as needed to facilitate their growth within the company.
- Maintained a clean and organized dining area by overseeing table setups, clearing, and bussing throughout each shift.
- Monitored inventory levels of dining room supplies to avoid stockouts and maintain seamless front-of-house operations.
- Addressed any customer complaints or concerns professionally and courteously, ensuring a positive resolution for all parties involved.
Food and Beverage Server
Tom, Dicks, And Harry's Bar
03.2013 - 11.2013
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Processed payments from customers using the POS.
Ticketing and Reservation Agent
Gemark Travel And Tour Corp
03.2011 - 02.2013
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Assisted clients via phone by providing confirmations, answering questions and offering general information about their flight and tour.
- Provided customers with information on hotel services, amenities, and packages.
- Provided clients with assistance in preparing required travel documents and forms.
Education
Bachelor of Science - Tourism Management And Hospitality
Centro Escolar University
Mendiola Manila, Philippines 05.2001 -
Skills
Beverage Preparation
Food Service
Food Preparation
Suggestive Selling
Customer service expertise
Classic cocktails
Point of Sale Systems
Organization Ability
Cash Register Operation
Bar Service Operation
Goal-oriented
Problem-solving
Inventory
Timeline
Bartender
Salty's Sports Bar
10.2023 - Current
Bartender
Craft Food And Beverage Co
04.2023 - 10.2023
Food and Beverage Server
Thatch And Barrel
01.2023 - 03.2023
Virtual Assistant
Start Virtual
12.2021 - 07.2022
Esl Tutor
Acadsoc Inc. Office
08.2019 - 10.2021
Management Trainee
JCO Donuts And Coffee
03.2018 - 02.2019
Bar Supervisor
Dukes And Duchess
12.2016 - 09.2017
Head Bartender
Home And Away Bistro Pub
09.2015 - 12.2016
Floor Captain
Penang Village
12.2013 - 08.2015
Food and Beverage Server
Tom, Dicks, And Harry's Bar
03.2013 - 11.2013
Ticketing and Reservation Agent
Gemark Travel And Tour Corp
03.2011 - 02.2013
Bachelor of Science - Tourism Management And Hospitality
Centro Escolar University
05.2001 -