Marlee Renn
Fairdale
Summary
Proven Administrative Coordinator and Vet Technician Assistant with a track record of enhancing clinic and office efficiency at Bannon Woods Vet Hospital. Expert in document management and customer service, adept at multitasking and organization. Significantly improved client satisfaction through meticulous attention to detail and proactive problem-solving. Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Right Stop RV Center
09.2018 - 11.2024
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Vet Technician Assistant
Bannon Woods Vet Hospital
01.2018 - 09.2018
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Education
High School Diploma -
J. Graham Brown School
Louisville05-2017
Skills
- Attention to detail
- Time management
- Document management
- Inbound phone call handling
- Scheduling appointments
- Customer database systems
- Office opening and closing
- Verbal and written communication
- Multitasking and organization
- Microsoft office
- Phone and email etiquette
- Customer service
- Administrative management
- Customer service management
- Handling complaints
Timeline
Administrative Coordinator
Right Stop RV Center
09.2018 - 11.2024
Vet Technician Assistant
Bannon Woods Vet Hospital
01.2018 - 09.2018
High School Diploma -
J. Graham Brown School
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