Marliana Edlin
Bardstown
Summary
Empathetic and adaptable college student with a strong background in customer service, caregiving, and social media engagement. Recognized for reliability, excellent communication, and the ability to successfully multitask in fast-paced environments. Committed to providing exceptional customer service, building positive relationships, and contributing to a collaborative team while maintaining a professional and welcoming attitude.
Overview
4
4
years of professional experience
Work History
Cashier
Lee's Famous Chicken
Bardstown
07.2024 - Current
- Processed customer transactions accurately and efficiently at fast-paced restaurant.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and debit payments following company policies.
- Assisted customers with menu selections and answered their questions promptly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Executed various tasks as per management's requests.
Childcare Provider
Amanda Mattingly
Bardstown
05.2024 - 08.2024
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Supervised children's activities and ensured a safe environment.
- Monitored children's behavior and provided guidance.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Assisted with meal preparation and served nutritious snacks.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Communicated effectively with parents regarding children's daily activities.
- Maintained cleanliness and organization of play areas and supplies.
Social Media Specialist
Center's Social
Bardstown
10.2022 - 01.2024
- Managed content creation and editing for social media platforms, enhancing brand presence on Facebook and Instagram.
- Developed engaging social media content, driving audience interaction across multiple platforms.
- Created social media calendar to strategically schedule posts, marketing campaigns, and website updates.
- Engaged with and responded to online audience through relevant comments.
- Created visually appealing graphics using design tools for posts.
Education
High School Diploma -
Nelson County High School
Bardstown, KY05-2026
General Studies
Elizabethtown Community And Technical College
Elizabethtown, KYSome College (No Degree) - Elementary Education
University of Kentucky
Lexington, KY07-2026
Skills
- Child supervision
- Social media marketing
- Communication skills
- Team collaboration
- Customer Service
- Dependability and reliability
- Money handling
- Reliability and punctuality
- Empathy and patience
- Customer assistance
- Customer service excellence
- Multitasking and organization
- Time management skills
Timeline
Cashier
Lee's Famous Chicken
07.2024 - Current
Childcare Provider
Amanda Mattingly
05.2024 - 08.2024
Social Media Specialist
Center's Social
10.2022 - 01.2024
High School Diploma -
Nelson County High School
General Studies
Elizabethtown Community And Technical College
Some College (No Degree) - Elementary Education
University of Kentucky