Marlon Dunbar
Ossining,New York
Summary
A challenging position as a Junior System/Network Administrator academic knowledge and experience. Seeking a position within a professional organization that will provide opportunity for growth and career advancement in the best possible method.
- Currently undertaking Azure 900 Fundamentals
Overview
32
32
years of professional experience
Work History
APS Security Officer
Security Company/Cayman Airways
10.2022 - Current
- Securing Aircraft at nights, letting in and out authorize staff member or outside labors, Monitoring surveillance systems day and night, sealing aircraft at nights as needed
CashWiz Customer Service Rep / Manager Cash For Gold
- 05.2019
- Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer, TV’s Game consoles, phones offered by the company along with managing incoming calls
- Negotiate price for the sale, checks inventory to ensure orders are in stock, Construct sales pitches and presentations
Junior Network Engineer
Kirk ISS
09.2015 - 04.2016
- Includes performing Managed Services (MS) weekly tasks and IT support for contract clients, troubleshooting IT issues, performing hardware/software maintenance and working within a project team to deliver against assigned IT related tasks
- Liaison between users and senior engineering team
- Creating and Migration of new and existing clients to Office 365, Management service checks at each customers sites/locations, set up of equipment/software installation if needed at customers site, Setting up and Migration of Customer Office 365
Customer Service/Sales Representative, Help Desk Support
Parked.Com
01.2007 - 04.2014
- Includes sales and setting up of .com domains, assisting international customers with site maintenance, handling high volume of international calls daily, assisting with forgotten passwords and domains, setting up of web sites via telephone, trouble tickets IM and emails, understanding of domain registration and park services along with
- IT support for contract clients, troubleshooting IT issues, performing hardware/software maintenance
- (Company closed its office in Cayman).
Desktop/Helpdesk Engineer
Maples and Calder
01.2005 - 01.2007
- Included running end-user support for lawyers, paralegal staff, working on end users computer hardware and software issues, along setting up of network printers, copiers and scanners.
Junior Network Engineer
MCS
01.1999 - 01.2005
- Clearing of incoming equipment at customs, performing Managed Services (MS) weekly tasks and IT support for contract clients, troubleshooting IT issues, performing hardware/software maintenance and working within a project team to deliver against assigned IT related tasks
- Liaison between users and senior technical team.
Prison Officer
H.M. Cayman Islands Prison Service
01.1993 - 01.1999
- Included direct supervision of prisoners, assisted with vocational training of prisoners, supervised prisoners’ activities, carried out security checks and search procedures, acted as personal officer assigned to prisoners, submitted accurate reports on prisoners and acted in the power of constable whilst on duty.
Education
International Correspondence Schools (online)
12.2003
Cayman Islands Community College
12.1988
Cayman Islands High School
12.1987
Skills
- Experienced in configuration and installation of Windows 2000, Windows XP, Vista, Windows 7, 8 and 10, 11 desk-tops
- Familiar with Installation of Windows Server 2000, 2003, 2008 2012 r2 TCP/IP, DNS DHCP
- Microsoft Office Suites 2000, 2003, 2008, 2010, 2013 and 20016
- Migration and Installation of Office 365
- Installing and configuration of LAN
- Trouble shooting network related issues and problems
- Trouble shooting and maintenance of all PC’s
- Installation of Operating Systems Win 98, Win 2000, Win XP, Win Vista, Win 7, Win 8 Win 10, 11
- Fault finding and troubleshooting of Motherboard issues
- Installation of device drivers and hardware components
- Installation and configuration of various Antivirus server and desktop versions
- Setting up and network installation of Xerox and HP Printers Modem and Scanners
- Virtualbox installation and configuration
- Hyper-V Virtualization installation and configurations VM’s
References
- Ronald Simpson, Showtime Shared Services Ltd., 926-5006
- Mr. Ernest Parchment, 925-3675
Hardwareskills
- Installing and configuration of LAN.
- Trouble shooting network related issues and problems.
- Trouble shooting and maintenance of all PC’s.
- Installation of Operating Systems Win 98, Win 2000, Win XP, Win Vista, Win 7, Win 8. Win 10, 11
- Fault finding and troubleshooting of Motherboard issues.
- Installation of device drivers and hardware components.
- Installation and configuration of various Antivirus server and desktop versions.
- Setting up and network installation of Xerox and HP Printers Modem and Scanners.
- Virtualbox installation and configuration
- Hyper-V Virtualization installation and configurations VM’s
Personal Qualities
- MCP
- MCSA
- MCTS
- AZ-900
- Skilled Junior Network Engineer/Administrator.
- Strong knowledge in network/system/installation Microsoft network environment.
- Immense knowledge in network cabling setting up of LAN and WAN network.
- Excellency in Windows 2000, 2003, 2008 server administration with Active directory implementation and administration.
- Installation and configuration of Microsoft Office 365 cloud storage
- Quick learner with ability to grasp new technologies both software and hardware
- Preventability to work under pressure, great team player with over nine years + IT.
- Lenovo Desktop System Hardware certified (RDD08) Kirkiss
- Lenovo Warranty Basic for Technician certified (RXWT1) Kirkiss
Timeline
APS Security Officer
Security Company/Cayman Airways
10.2022 - Current
Junior Network Engineer
Kirk ISS
09.2015 - 04.2016
Customer Service/Sales Representative, Help Desk Support
Parked.Com
01.2007 - 04.2014
Desktop/Helpdesk Engineer
Maples and Calder
01.2005 - 01.2007
Junior Network Engineer
MCS
01.1999 - 01.2005
Prison Officer
H.M. Cayman Islands Prison Service
01.1993 - 01.1999
CashWiz Customer Service Rep / Manager Cash For Gold
- 05.2019
International Correspondence Schools (online)
Cayman Islands Community College
Cayman Islands High School
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