Marvilen Deseo
Louisville
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and dining experience at District 6 through exceptional guest service and efficient order management. Skilled in organization and adept at resolving complaints, my contributions led to positive online reviews and streamlined operations, demonstrating a commitment to excellence and team leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Server
District 6
05.2021 - Current
- Greeted and seated customers with a warm and welcoming demeanor, enhancing the overall dining experience.
- Handled and resolved customer complaints, receiving positive feedbacks and reviews online.
- Accurately familiarize monthly specials and menu items, enabling quick and efficient service to customers.
- Manage multiple tables simultaneously during peak hours or lunch time for our regular guests have only 30 minutes lunch break without compromising service quality.
- Consistently arrived on time for shifts and ensured all duties were completed before and after shift.
- Do weekly reports, inventory and orient new employees.
Education
Bachelor of Science - Hospitality Management
Joji Ilagan International School
Philippines06-2019
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
Certification
State Food Safety Training & Certification
Languages
English
Limited Working
Timeline
Restaurant Server
District 6
05.2021 - Current
Bachelor of Science - Hospitality Management
Joji Ilagan International School
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