Mary Conway
Beaver Dam
Summary
Dedicated Medical Assistant with experience at Ohio County Healthcare, skilled in electronic medical records and patient-focused care. Proven ability to streamline patient intake and enhance operational efficiency. Committed to providing compassionate support while ensuring proper sterilization techniques and maintaining a welcoming environment for patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ohio County Healthcare
01.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Preparing charts for the provider before the patient is seen and preparing any procedural tools needed
- Sending medications, labs, imaging orders for the patient at the physician's discretion
Patient Service Representative
Ohio County Healthcare
05.2021 - 12.2023
- Used EMR to schedule appointments.
- Took copayments and compiled daily financial records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Assisted patients in filling out check-in and payment paperwork.
- Verified appointments for patients via phone call as well as taking provider calls
Cashier/ Apparel
Walmart
05.2020 - 11.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science in Nursing - Nursing
Eastern Kentucky University
Richmond, KY12-2025
High School Diploma -
Ohio County High School
Hartford05-2021
Skills
- Medical office administration
- Intake control
- Proper sterilization techniques
- Patient-focused care
- Medical administration
- Electronic medical records
- Prioritizing stat orders
- Human anatomy and physiology
- CPR
- Companionship and emotional support
- Customer service
- Trustworthy companion
Accomplishments
- Recognized for outstanding dedication to patient care.
- Successfully transitioned facility to use of Meditech
- Successful transition into nursing school
- Able to dedicate the maximum amount of effort possible to patients and their needs
Certification
- CCMA - Certified Clinical Medical Assistant
- Basic Life Support (BLS)
Timeline
Medical Assistant
Ohio County Healthcare
01.2024 - Current
Patient Service Representative
Ohio County Healthcare
05.2021 - 12.2023
Cashier/ Apparel
Walmart
05.2020 - 11.2023
Bachelor of Science in Nursing - Nursing
Eastern Kentucky University
High School Diploma -
Ohio County High School
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