Mary Follman
Louisville
Summary
Results-driven Shipping Clerk with expertise in shipping documentation, process improvement, and effective communication. Proven ability to maintain accurate records and ensure compliance while enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Shipping Clerk
Purem by Eberspaecher
Louisville
11.2023 - Current
- Organized inventory to ensure efficient retrieval and shipping of products.
- Processed incoming and outgoing shipments using warehouse management software.
- Maintained accurate shipping records and documentation for compliance purposes.
- Assisted in training new staff on shipping protocols and safety regulations.
- Monitored inventory levels to facilitate restocking of shipping materials as needed.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Coordinated with customers on delivery dates and times in order to meet customer requirements.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
- Assisted in resolving any disputes between customers and carriers related to shipping costs or delivery timeframes.
Patient Care Technician
DaVita
Louisville
02.2023 - 11.2023
- Monitored patient vital signs and reported changes to nursing staff.
- Prepared and maintained a clean, safe patient environment.
- Documented patient care activities in electronic health records accurately.
- Managed inventory of medical supplies, ensuring availability for procedures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Lead Plasma Processer
Grifols Biomat USA
Louisville
03.2022 - 02.2023
- Processed plasma collections following strict safety and quality protocols.
- Operated and maintained plasma collection equipment to ensure optimal performance.
- Ensured compliance with regulatory guidelines during all phases of collection.
- Educated donors about the donation process and answered their questions.
- Monitored donor reactions and provided immediate assistance when needed.
- Documented donor information accurately in electronic health records system.
- Participated in training sessions to stay updated on best practices and procedures.
- Sanitized work area after every patient to prevent contamination and spread of disease.
General Operator/Warehouse Forklift Operator
Faurecia
Louisville
08.2015 - 08.2021
- Operated machinery in a fast-paced manufacturing environment.
- Collaborated with team members to optimize workflow efficiency.
- Adhered to safety protocols and regulations consistently.
- Conducted routine equipment inspections and maintenance tasks.
- Assisted in training new operators on equipment usage.
- Documented production data accurately for reporting purposes.
- Implemented process improvements to enhance operational performance.
Education
High School Diploma -
Liberty High School
Louisville, KY05-2004
Skills
- Shipping documentation
- Order processing
- Customer relationship management
- Compliance regulations
- Process improvement
- Training and development
- Problem solving
- Effective communication
- Detail orientation
- Time management
- Shipment troubleshooting
- Freight knowledge
- Workplace cleanliness
- Shipping procedures
- Labeling accuracy
- Load preparation
- Loading and unloading
- Shipping and receiving
- Barcode scanning
- Warehouse safety
- Shipping software
- Certified forklift driver
- Product knowledge
- Packing equipment operation
- Safety and compliance
- Warehouse layout understanding
- Cross-functional collaboration
- Self-motivated and independent
- Shipping label preparation
- Shipment tracking
- Warehousing operations
- Load planning
- Verbal and written communication
Timeline
Shipping Clerk
Purem by Eberspaecher
11.2023 - Current
Patient Care Technician
DaVita
02.2023 - 11.2023
Lead Plasma Processer
Grifols Biomat USA
03.2022 - 02.2023
General Operator/Warehouse Forklift Operator
Faurecia
08.2015 - 08.2021
High School Diploma -
Liberty High School