Mary Walker
Elizabethtown
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Tjmaxx and Impellizzeris. Proven ability to engage guests and resolve inquiries, ensuring a positive experience. Proficient in cash handling and adept at anticipating customer needs, contributing to a welcoming environment. Personable and reliable individual with positive attitude and strong work ethic. Understanding of warehouse operations and logistics, with Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success.
Overview
3
3
years of professional experience
Work History
Package Handler
UPS Worldport
10.2025 - Current
- Operated machinery to efficiently sort and load packages for delivery.
- Maintained safety protocols to ensure a secure working environment.
- Collaborated with team members to streamline package handling processes.
- Inspected incoming shipments for accuracy and quality control.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
SERVER
Impellizzeris
06.2025 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
RETAIL SALES ASSOCIATE
Tjmaxx
10.2022 - 01.2025
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
Education
HIGH SCHOOL DIPLOMA - Online
Penn foster high school
12.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Warehouse safety
- Package unloading
- Efficient communication
- Process improvement
Timeline
Package Handler
UPS Worldport
10.2025 - Current
SERVER
Impellizzeris
06.2025 - Current
RETAIL SALES ASSOCIATE
Tjmaxx
10.2022 - 01.2025
HIGH SCHOOL DIPLOMA - Online
Penn foster high school