Mary Beth Cox
Morehead
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with extensive experience. Proven expertise in prescription processing and regulatory compliance, ensuring data accuracy and integrity. Skilled in inventory management and adept at building professional relationships, enhancing patient care and operational efficiency. Committed to delivering exceptional service while maintaining high-quality standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
GoGoMeds.com
Southgate
09.2023 - 06.2024
- Processed 150 to 200 prescriptions daily with meticulous attention to detail.
- Managed testosterone prescriptions as one of eight authorized technicians.
- Reviewed and processed error logs to ensure accuracy throughout the day.
- Generated and submitted PDMP reports on a daily basis.
- Filled, packaged, weighed, and shipped orders in mail order department efficiently.
Data Entry Coordinator
Amerisource Bergen - The Lash Group
Remote
10.2022 - 07.2023
- Verified data accuracy prior to database entry, ensuring high-quality information management.
- Maintained confidentiality of sensitive database information to protect privacy.
- Identified and corrected discrepancies in data entries to uphold data integrity.
- Entered 100 to 125 prescriptions daily, meeting established performance metrics.
- Established professional relationships with providers for efficient refill and prescription clarifications.
- Ensured compliance with regulations regarding personal information privacy.
- Reported adverse events immediately upon discovery to ensure prompt resolution.
Precertification Specialist
ADO Prof. Sol., Inc./LHH Recruitment for TriHealth
Norwood
03.2022 - 08.2022
- Verified patient insurance information through database checks and direct communication as needed.
- Processed precertifications for non-preferred oncology medications by utilizing necessary databases.
- Secured medication coverage by contacting doctors' offices for supplementary information and insurance companies for peer-to-peer reviews.
- Assured accuracy of insurance eligibility, coverage levels, and benefit parameters before submitting precertification requests.
Disease Investigator/Case Processor
ASTON CARTER, for THE NORTHERN KENTUCKY HEALTH DEPT.
Florence, KY
07.2020 - 04.2022
- I spoke with and assessed COVID-positive patients as cases were assigned for the purpose of data collection and contact tracing, with the goal of providing public health information to help deter the spread of the virus.
- Tracked variant COVID strain cases as they were reported by KDPH on a weekly basis for the purposes of the analysis of potential emerging patterns.
- Tracked breakthrough COVID cases on a daily basis as they were reported to us by KDPH.
- Assisted the Epidemiology team with the timely reporting of COVID deaths to KDPH by updating the status of cases in both NEDSS and CTT, gathering proper documentation (such as face sheets, progress notes, and discharge summaries) from LTCFs or local hospitals, if needed, and completing REDCap surveys on each patient.
- Maintained the data upkeep of deaths reported in multiple Google Docs, separated by those still waiting on missing documents, those confirmed by the state, etc.
- Maintained a professional relationship with local LTCFs, labs, and hospitals for the purpose of gathering medical records when needed.
- I assisted my fellow co-workers with troubleshooting issues they may have had within the CTT platform, as I was trained by Deloitte as a KYCTT 'Super User.'
Certified Pharmacy Technician
KROGER
Independence
08.2021 - 03.2022
- Processed prescriptions efficiently while managing register and drive-thru transactions.
- Responded promptly to phone inquiries, ensuring exceptional customer service.
- Adjudicated billing discrepancies by liaising with insurance companies and prescribers.
- Maintained optimal inventory levels through effective shelf management practices.
- Supported pharmacists in administering immunizations, enhancing patient care services.
Advanced CPhT
ST ELIZABETH HEALTHCARE, SPECIALTY PHARMACY
Edgewood
01.2019 - 08.2019
- Coordinated prior authorization process for oral, injectable, and infusion specialty medications.
- Submitted appeals and updated patient charts in EPIC as necessary.
- Notified patients regarding medication copays and facilitated funding support as required.
- Maintained comprehensive monthly data of submitted PAs, approvals, denials, and patient assistance funds.
- Enhanced patient charts with accurate medical terminology and communicated via MyChart.
- Routed messages to physicians with status updates in EPIC system.
Certified Pharmacy Technician II
ST. CLAIRE REGIONAL MEDICAL CENTER
Morehead
06.2014 - 01.2019
- Facilitated accurate interpretation of medical terminology for social workers, ensuring effective patient access to medications.
- Collaborated with providers and social workers to research patient assistance programs, enhancing affordability for patients.
- Cross-trained on all pharmacy software applications, including Meditech Expanse and ScriptPro, optimizing operational efficiency.
- Compounded hazardous and non-hazardous IV medications following USP 797 guidelines, delivering items promptly to units.
- Verified home medication lists and allergy information during admissions; updated EMRs and enrolled patients in Meds to Beds program.
- Ensured compliance with 340B prescriber and inventory regulations across all pharmacy locations.
- Managed ordering and receiving of pharmaceutical specialty products and office supplies, maintaining stock levels.
- Provided exceptional customer service in retail settings by processing prescriptions, managing insurance claims, and handling transactions.
Education
Bachelor of Arts - University Studies
Morehead State University
Morehead, KY12-2013
Skills
- Prescription processing and insurance verification
- Data entry accuracy
- Regulatory compliance
- Inventory management
- Error resolution and database management
- Medication order interpretation
- First aid CPR AED certification
- Pharmacy management software proficiency
- Patient record maintenance
- Medication dispensing techniques
- Billing support
Certification
- PTCB Certified Pharmacy Technician
- Registered with the KYBOP
- CPR and AED Certified
References
References available upon request.
Timeline
Data Entry Pharmacy Technician
GoGoMeds.com
09.2023 - 06.2024
Data Entry Coordinator
Amerisource Bergen - The Lash Group
10.2022 - 07.2023
Precertification Specialist
ADO Prof. Sol., Inc./LHH Recruitment for TriHealth
03.2022 - 08.2022
Certified Pharmacy Technician
KROGER
08.2021 - 03.2022
Disease Investigator/Case Processor
ASTON CARTER, for THE NORTHERN KENTUCKY HEALTH DEPT.
07.2020 - 04.2022
Advanced CPhT
ST ELIZABETH HEALTHCARE, SPECIALTY PHARMACY
01.2019 - 08.2019
Certified Pharmacy Technician II
ST. CLAIRE REGIONAL MEDICAL CENTER
06.2014 - 01.2019
Bachelor of Arts - University Studies
Morehead State University