Overview
Work History
Education
Timeline
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Masden Riney

Owensboro,KY

Overview

8
8
years of professional experience

Work History

Operations Assistant

Atmos Energy
09.2022 - Current
  • Assist Operations Supervisor with planning of routine operations and special projects.
  • Utilize programs such as GIS Web Viewer, Excel, SAP, and Synergy to plan and organize daily workload.
  • Collaborate with the marketing, tech services, and operations to complete projects in a timely manner.
  • Coordinate with customers and builders on load requirements to ensure the proper equipment is installed.
  • Maintain strong business relationships with builders to ensure they continue choosing natural gas.
  • Communicate effectively with contractors to ensure efficient installation of growth services.

Meter Reader

OMU
06.2021 - 09.2022
  • Read 84,375 meters in the first year with 99.93% accuracy rate.
  • Interacted with customers daily resolving conflicts and educating them on our business.
  • Attended safety meetings and took part in safety awareness trainings and programs.

Crew Member

Diggers Inc.
06.2020 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Helped crew leaders formulate a plan with the customer to best serve their needs.

Sales Representative

KLM Sales & Service
10.2018 - 06.2020
  • Skillfully identified potential customers, built connections, resolved issues, and converted leads.
  • Penetrated a new market area which resulted in multiple first time customers.
  • Penetrated and built a strong connection with the two largest customers KLM now serves.
  • Maintained great relationships with multiple existing customers resulting in continued large volume clients.
  • Determined the flow rates customers required to ensure the proper equipment was being installed.
  • Professionally removed, installed, and serviced multiple waste water equipment products.

Realtor

L. Steve Castlen Realtors
05.2017 - 10.2018
  • Determined the competitive market price of each property by comparing features with similar sales within the last year.
  • Negotiated agreements, inspections, and conflicts through completion of the contracts.
  • Used tools such as DocuSign to ease the contract process.
  • Followed up on leads to generate more business and opportunities for the future.
  • Built strong relationships with professionals in the industry to better serve my clients.

Education

Bachelor of Science - Marketing, Professional Sales

Western Kentucky University
Bowling Green, KY

Timeline

Operations Assistant

Atmos Energy
09.2022 - Current

Meter Reader

OMU
06.2021 - 09.2022

Crew Member

Diggers Inc.
06.2020 - 06.2021

Sales Representative

KLM Sales & Service
10.2018 - 06.2020

Realtor

L. Steve Castlen Realtors
05.2017 - 10.2018

Bachelor of Science - Marketing, Professional Sales

Western Kentucky University

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Masden Riney