Mason Elzokari
Lexington
Summary
Sales oriented person who has been delivering great customer service, and meeting sales goals and expectations. Has experience dealing with contractors, businesses, and vendors to expedite or to procure sought after product. Three years of retail, sales, and customer service experience. Delivering great customer service, and meeting sales goals and expectations. Has experience dealing with contractors, businesses, and vendors to expedite or to procure sought after product. Three years of retail, sales, and customer service experience.
Overview
3
3
years of professional experience
Work History
Sales Specialist Pro
Lowe’s
Winchester, KY
04.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining product displays to enhance visual merchandising and drive sales.
- Engaged in continuous learning of product features to effectively recommend solutions to customers.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Drafted, finalized and submitted paperwork to complete sales.
- Increased sales revenue by developing and implementing strategic sales plans.
Sales Specialist
Lowe’s
01.2024 - 04.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Demonstrated product features and benefits to drive customer engagement.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved customer inquiries and concerns efficiently, ensuring satisfaction.
- Participated in inventory management, tracking stock levels and replenishment needs.
- Provided training and support for new staff on best sales practices.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Built strong client relationships through consistent communication and effective problemsolving.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
Cashier
Lowe’s
Winchester, KY
06.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and location guidance.
- Maintained clean and organized checkout area, enhancing customer experience.
- Handled cash and credit transactions accurately, ensuring financial integrity.
- Provided training support to new cashiers on operational procedures.
- Resolved customer complaints promptly, fostering loyalty and satisfaction.
Education
High School Diploma -
George Roger’s Clark High School
Winchester, KY05-2022
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales expertise
- Pipeline management
- Cold calling
Timeline
Sales Specialist Pro
Lowe’s
04.2025 - Current
Sales Specialist
Lowe’s
01.2024 - 04.2025
Cashier
Lowe’s
06.2023 - 01.2024
High School Diploma -
George Roger’s Clark High School