mason ritchie
Cynthiana
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service excellence at Marathon Oil. Skilled in cash handling and conflict resolution, I consistently built lasting customer relationships while maintaining accuracy in transactions. Adaptable and reliable, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
Marathon Oil
02.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Labor
Fed Ex Ground
01.2021 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Diploma - Business Management
Harrison County High
Cynthiana, KY05.2014
Business Management
Campbellsville University
Campbellsville, KY 09.2014 - 04.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Payment processing
- Conflict resolution
Timeline
Cashier
Marathon Oil
02.2025 - Current
Labor
Fed Ex Ground
01.2021 - 08.2024
Business Management
Campbellsville University
09.2014 - 04.2015
Diploma - Business Management
Harrison County High
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