MATTHEW A. LEGGETT
Louisville
Summary
Operations and security professional with over six years of experience spanning operations management, construction engineering, and security services. Currently serving as an Operations Manager at Jarl Security, overseeing staffing, site onboarding, logistics, and performance management to ensure seamless, compliant operations. United States Army Reserve Construction Engineer with hands-on expertise in heavy equipment and earthmoving operations. Holds an Active Top Secret Clearance and a proven record of supporting mission-critical administrative, security, and operational functions with precision and accountability.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Operations Manager
Jarl Security
Louisville
10.2024 - Current
- Directed large-scale staffing operations for Givaudan, maintaining 94% staffing efficiency across nearly 4,000 monthly labor hours while managing a $155K/month contract.
- Scheduled and coordinated staffing across multiple client locations, ensuring consistent service quality and seamless onboarding of new sites.
- Drove $2.5M in revenue and supported 150% FY25 growth through effective resource planning and operational execution.
- Maintained team rosters, monitored performance, and enforced standards through incident review and corrective action.
- Oversaw equipment audits and managed inventory of operational supplies to ensure readiness and accountability.
Construction Engineer
United States Army Reserve
07.2019 - Current
- Conducted terrain evaluation and placement of grade stakes in support of combat engineer missions; operated and maintained heavy equipment including bulldozers, road graders, and tractor crawlers for clearing, excavation, and earth leveling.
- Active Top Secret Clearance.
- Served in an unofficial capacity as Unit S1 and Duty Appointed Reenlistment NCO (DARN) during Annual Training (Fort Barfoot, VA), providing critical personnel, retention, and benefits support.
- Processed and advised soldiers on GI Bill Chapter 1606, Tuition Assistance, and SLRP, assisting with over $150K in education benefit submissions, improving retention and financial readiness.
- Assisted soldiers with correction of personnel records, including retirement points and awards from prior-service components.
- HIPAA certified; supported medical readiness by coordinating QTC appointments and ensuring compliance with USARC standards, including execution of two annual Mass Medical Events.
- Developed and delivered a battalion-wide briefing and slide deck on AR 600-20–compliant social media conduct following political unrest.
Client Relationship Consultant
NMLS, U.S. Bank
01.2017 - 12.2023
- Champion the process of opening accounts and recommending specific service/product offerings in alignment with clients’ needs as well as resolve client inquires promptly.
- Establish and exceed corporate expectations in developing new business and generated multiple accounts to expand the existing client base.
- Foster and maintain ethical relationships and communications customers through building trust in delivering exceptional financial solutions tailored to diverse customer’s unique goals and needs.
- Review and verify transactions to ensure proper processing according to established quality standards.
- Describe promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
Security & Events
Frazier History Museum
09.2016 - 09.2019
- Provided prompt response to alarms and emergencies while securing the premises and personnel by patrolling and monitoring the property for signs of unauthorized entry.
- Improved productivity by ensuring new guards understand all post-order procedures and responding to client special requests promptly.
- Acted as the main point of contact for general guest inquiries and Museum rules and applauded for demonstrating tact and diplomacy in handling customer-service functions.
- Accomplished in overseeing the surveillance systems and monitoring properties for trespassing and suspicious activity.
- Supported teams and stakeholders in organizing and ensuring successful completing of various events within the premises.
Service Associate
Stock Yards Bank & Trust
02.2015 - 09.2016
- Coordinated with cross-functional departments during meetings to discuss process improvement initiatives to optimize workflow.
- Acquired and retained multiple accounts while also cross-selling bank products and services based on customer needs, in compliance with the bank's program standards.
- Forged and strengthened solid relationships with client base to promote corporate growth and repeat businesses.
- Checked status of bank accounts, explain incurred fees and help customers with any issues and concerns pertaining to their account.
- Piloted multiple operational functions involving account maintenance, tracking of information, etc.
Intern
Love Funding LLC
05.2013 - 08.2013
Education
Finance - Political Science
University of Louisville
Louisville, KY05-2015
High School Diploma -
St. Mary’s High School
St Louis, MO05-2010
Bachelor of Science - Business Administration And Management
University of Louisville
Louisville, KYBachelor of Science - Finance
University of Louisville
Louisville, KYSkills
- Client relationship management
- Cross-cultural communication
- Dispute resolution
- Records management
- Team building
- Budget management
- Productivity enhancement
- Strategic planning
- Procedural compliance
- Project management
- Client acquisition
- Business development
- Account management
- Heavy equipment operation
- Engineering standards adherence
- Customer service orientation
- Construction engineering expertise
- Safety compliance
- Event coordination
- Information confidentiality practices
- Microsoft Office proficiency
- Salesforce expertise
Previous Work Experience
- Intern, Love Funding LLC, 05/01/13, 08/31/13
Technical Acumen
- Microsoft Office Suite proficiency: Word, Excel, Access, PowerPoint and Adobe Photoshop
- Salesforce
Leadership Experience
- Head Coach | Highlanders Rugby Club Jan 2019-May 2019
- Assistant Coach | Louisville Crash Rugby Club Jan 2023-Present
- Leukemia & Lymphoma Society Man of the Year Candidate
- Greek Week Chairperson
- VP of Programming (Services) | Sigma Phi Epsilon-Ky Beta Chapter
- Relay for Life Chair & Relay for Life Exec Board Greek Relations
- Greek Week Board | Community Advancement & Treasurer
Certification
OSHA 10
Timeline
Operations Manager
Jarl Security
10.2024 - Current
Construction Engineer
United States Army Reserve
07.2019 - Current
Client Relationship Consultant
NMLS, U.S. Bank
01.2017 - 12.2023
Security & Events
Frazier History Museum
09.2016 - 09.2019
Service Associate
Stock Yards Bank & Trust
02.2015 - 09.2016
Intern
Love Funding LLC
05.2013 - 08.2013
Finance - Political Science
University of Louisville
High School Diploma -
St. Mary’s High School
Bachelor of Science - Business Administration And Management
University of Louisville
Bachelor of Science - Finance
University of Louisville