Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Field Technician
Charter Communications, Spectrum
Lexington
07.2022 - Current
Operated diagnostic equipment to assess system performance and identify issues.
Assisted in installing and maintaining communication systems and equipment.
Followed safety protocols while handling tools and equipment during installations.
Recorded service activities and findings in detailed reports for documentation purposes.
Communicated effectively with clients to understand their needs and provide solutions.
Drove company vehicles to and from customer locations to perform field maintenance.
Utilized handheld device to update work order status.
HVAC Installer
Davis and Plomin mechanical
Lexington
10.2018 - 09.2021
Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
Cleaned up job site upon completion of work to ensure a safe environment for customers.
Assisted in the fabrication of sheet metal ducts for ventilation systems.
Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
Customer Service Representative Video Repair Lead at Charter Communications, SpectrumCustomer Service Representative Video Repair Lead at Charter Communications, Spectrum