Matthew Wolfe
Paducah
Summary
I have detailed banking professionalism with great problem-solving skills and communication. Managed customer transactions and resolved issues while maintaining accuracy in banking software. Consistently balanced cash drawer and high-quality customer service. Very effective at working with team members to enhance efficiency.
Overview
5
5
years of professional experience
Work History
Bank Teller
FNB Bank
07.2023 - Current
- Been at FNB since out of high school
- I am on the front line so I deal with several customers a day, doing deposits, withdrawals, transfers, and I help them with any other issues they encounter, like fraud issues. I am also required to be in balance every day in my teller drawer and have several closing/opening procedures.
- Hired on as a traveling teller that went to different branches every day, however for the past year I have been working only in McCracken.
- Operate banking software for transaction processing and record-keeping.
Line Worker/Cashier
Expressway Car Wash
12.2022 - 06.2023
- I worked here when I "co-oped" in high school. This is when they allowed students to leave school early each day to go to work.
- I was hired on as the front desk worker there. I'd run customers' payments and deliver customer complaints to management. I was also the only worker there at the time who was trained as both a cashier and a line worker.
- Managed chemical supplies and used proper safety guidelines.
- Reported maintenance issues to management for prompt resolution.
Line worker
Papa John's
08.2021 - 12.2022
- Prepared food for service in a timely manner.
- Ensured sanitation of all stations and prepared pizzas for service.
- Promoted teamwork among coworkers by adapting to diverse personalities.
Education
High School Diploma - Honors classes
McCracken County High School
Paducah, KY05-2023
Skills
- Problem solving
- Attention to detail
- Effective communication
- Customer service
- Cash handling
- Time management
- Professionalism and courtesy
Timeline
Bank Teller
FNB Bank
07.2023 - Current
Line Worker/Cashier
Expressway Car Wash
12.2022 - 06.2023
Line worker
Papa John's
08.2021 - 12.2022
High School Diploma - Honors classes
McCracken County High School