Maud Ramoon
Word Worth Rd, Midland Acres
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload.
Overview
31
31
years of professional experience
Work History
Office Administrator
The Court House
02.2003 - 03.2023
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
Sales Clerk
Island Companies
02.1999 - 11.2002
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
Waiter and Hostess
Cayman Club Condos
03.1997 - 12.1998
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
Waitress and Buffet Runner
Westin Hotel
06.1995 - 01.1997
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized food orders and ensured accuracy of items served to customers.
Server and Hostess
Divi Tiara Beach Hotel
02.1992 - 04.1995
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
John Gray High School
135 Olympic Way, George Town, Cayman Islands06-1989
Skills
- Database entry
- Mail handling
- Telephone reception
- Communication
Affiliations
- Writing
- Reading
Timeline
Office Administrator
The Court House
02.2003 - 03.2023
Sales Clerk
Island Companies
02.1999 - 11.2002
Waiter and Hostess
Cayman Club Condos
03.1997 - 12.1998
Waitress and Buffet Runner
Westin Hotel
06.1995 - 01.1997
Server and Hostess
Divi Tiara Beach Hotel
02.1992 - 04.1995
High School Diploma -
John Gray High School
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