Summary
Overview
Work History
Education
Skills
Timeline
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Maxwell Pollock

Lexington

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Barton Restaurant Group (Five Guys Operations)
04.2023 - Current
  • Assisted in training new team members on company policies and procedures.
  • Participated in team meetings to discuss operational improvements and best practices.
  • Contributed to maintaining a safe work environment by adhering to safety protocols.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily operations to maintain store cleanliness and organization.

Server/Cashier/Line Cook

Magee's Baking Co.
07.2020 - 04.2023
  • Delivered exceptional customer service, ensuring positive dining experiences for all guests.
  • Managed table settings and maintained cleanliness to enhance restaurant ambiance.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Assisted in training new servers on menu details and service protocols.
  • Processed orders efficiently using point-of-sale systems to streamline transactions.
  • Assisted head baker with high volume prep including heavy lifting and mixing.

Education

High School Diploma -

Lafayette Senior High School
Lexington,KY
05-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Task delegation
  • Strategic planning
  • Cost control
  • Heavy Lifting

Timeline

Assistant Manager

Barton Restaurant Group (Five Guys Operations)
04.2023 - Current

Server/Cashier/Line Cook

Magee's Baking Co.
07.2020 - 04.2023

High School Diploma -

Lafayette Senior High School

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Maxwell Pollock