Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mckayla Workman

Louisville

Summary

Dynamic and detail-oriented professional with extensive experience as a Receptionist Administrator at Superior Truck and Trailer Repair. Expert in client relations and appointment scheduling, consistently enhancing company image through exceptional service. Proven ability to streamline office operations and maintain a welcoming environment, ensuring a positive experience for all visitors.

Overview

3
3
years of professional experience

Work History

Receptionist Administrator

Superior Truck and Trailer Repair
06.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

Package Handler

UPS
05.2023 - 06.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Daycare Teacher

Little Jewels Learning Center
01.2023 - 05.2023
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Education

Fairdale HS
Louisville, KY

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Payment collection
  • Mail handling
  • Appointment scheduling
  • Document management
  • Scheduling appointments
  • Calendar management
  • Client relations
  • Guest relations

Languages

English
Native or Bilingual

Timeline

Receptionist Administrator

Superior Truck and Trailer Repair
06.2024 - Current

Package Handler

UPS
05.2023 - 06.2024

Daycare Teacher

Little Jewels Learning Center
01.2023 - 05.2023

Fairdale HS

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Mckayla Workman