Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

McKenna Wireman

Dwale

Summary

Detail-oriented Pharmacy Technician excelling in workflow optimization, customer service, and team collaboration. Proven experience in managing patient records and training new staff to enhance operational efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Technician

Mountain Care Pharmacy
09.2025 - Current
  • Operated pharmacy software to process prescriptions and manage patient records efficiently.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Collected co-payments or full payments from customers.
  • Managed opening and closing duties for pharmacy.
  • Set up and modified patient profiles to include current medications and insurance details.

Education

Bachelor of Science - Biology, Pre-Medicine

Alice Lloyd College
Pippa Passes, KY
05-2025

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Processing payments
  • Pharmacy software proficiency
  • Manual and automated medication dispensing
  • Customer service
  • Data entry
  • Cash register operations
  • Team coordination

Certification

- CPR

Timeline

Pharmacy Technician

Mountain Care Pharmacy
09.2025 - Current

Bachelor of Science - Biology, Pre-Medicine

Alice Lloyd College
McKenna Wireman