Mckenzie Owens
Lexington
Summary
Customer-focused professional with experience in retail sales and a background in respiratory therapy education. Skilled in patient and customer communication, providing attentive support, and creating positive interactions in fast-paced environments. Recognized for strong interpersonal skills, empathy, and the ability to build trust while delivering high-quality service and care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Cardinal Uniforms and Scrubs
Lexington
05.2024 - 12.2025
- Greeted customers, delivering personalized service to enhance shopping experience.
- Assisted customers in selecting uniforms and scrubs, ensuring satisfaction with choices.
- Processed transactions as cashier, ensuring accuracy in payments and receipts.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
Lifeguard
City of Lexington
Lexington
05.2022 - 08.2023
- Examined injured individuals and administered first aid using training and medical supplies, ensuring prompt care.
- Enforced safety rules and communicated hazards to patrons, fostering a safe environment.
- Monitored swimmers to ensure safety in the pool area.
- Monitored pool activities to ensure safety and compliance with regulations, preventing incidents.
Sales Associate
Forever 21
Lexington
10.2021 - 03.2022
- Processed customer transactions accurately, ensuring a smooth checkout experience.
- Executed visual merchandising strategies to improve store presentation and attract customers.
- Collaborated with team members to create a welcoming atmosphere for customers.
- Restocked shelves to ensure product availability.
Education
Some College (No Degree) - Respiratory Therapy
Bluegrass Community And Technical College
Lexington, KYSome College (No Degree) -
Eastern Kentucky University
Richmond, KYSkills
- Visual merchandising
- Customer service
- Team collaboration
- Effective communication
- Critical thinking
- Interpersonal skills
- PPE use
- Basic life support for health care providers (BLS)
- Clinical documentation
- Emergency response
- Patient assessment
Certification
Basic Life Support (BLS)
Timeline
Sales Associate
Cardinal Uniforms and Scrubs
05.2024 - 12.2025
Lifeguard
City of Lexington
05.2022 - 08.2023
Sales Associate
Forever 21
10.2021 - 03.2022
Some College (No Degree) - Respiratory Therapy
Bluegrass Community And Technical College
Some College (No Degree) -
Eastern Kentucky University