Clinical Administrator
Pensum Regenerative Medicine
Grand Cayman
12.2020 - Current
- Verified and reconciled service charges with insurance companies and payment providers.
- Implemented electronic health record systems, ensuring accurate documentation and easy access to patient information.
- Managed daily clinic operations, including staffing schedules, budgeting, and inventory control.
- Maintained up-to-date information in electronic medical records software.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Improved patient satisfaction by streamlining appointment scheduling and follow-up procedures.
- Maintained knowledge of standardized medical billing codes.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.