Megan Clemons
Lexington
Summary
Dedicated individual wishing to join your team by supporting students in accomplishing personal and academic success. Experiences in counseling methods, student advocacy, and problem solving to meet the goals and objectives of helping each student with their needs and concerns.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Food Service Worker
University of Kentucky Hospital
Corbin
10.2024 - Current
- Maintained cleanliness of kitchen and dining areas throughout the shift.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Participated in training new staff on food preparation and service procedures.
- Operated cash register to process cash, check, and credit card transactions.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Acquired new skills to support team and further accommodate customer needs.
Daycare Teacher
BUSYBEES CHRISTIAN DAYCARE
Corbin
10.2015 - 10.2019
- Worked with both parents and staff to ensure developmental milestones were met for each child and any special circumstances were given the attention needed to ensure each child was given exceptional care.
- Implemented behavior management strategies to foster a positive environment.
- Collaborated with colleagues to enhance educational programs and activities.
- Prepared teaching materials and resources for classroom use daily.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Organized and led activities to promote physical, mental and social development.
Customer Service Manager
WALMART
Corbin
06.2008 - 02.2015
- Delivered excellent customer service to all customers, associates, and managers in the store, over the phone, and via online orders.
- Ensured that the front area of the store was always efficiently staffed.
- Worked with an evolving small team to ensure everything went smoothly and efficiently during shifts.
- Mentored team members on service best practices.
- Assisted staff with resolving customer issues and implementing targeted solutions.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Monitored staff performance to ensure adherence to customer service standards.
- Coordinated between various departments to resolve problems that involved multiple teams.
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KY 08.2023 - 05.2025
Associate of Arts - Psychology
CARL ALBERT STATE COLLEGE
Poteau, OK 10.2019 - 01/2022
Skills
- MS Office (Word, Excel, PowerPoint)
- Organization
- Establishing routines
- Coaching strategies
- Effective communication
- Leadership skills
- Study skills
- Active listening
- Mediation and crisis intervention
Timeline
Food Service Worker
University of Kentucky Hospital
10.2024 - Current
Bachelor of Arts - Psychology
University of Kentucky
08.2023 - 05.2025
Associate of Arts - Psychology
CARL ALBERT STATE COLLEGE
10.2019 - 01/2022
Daycare Teacher
BUSYBEES CHRISTIAN DAYCARE
10.2015 - 10.2019
Customer Service Manager
WALMART
06.2008 - 02.2015