Megan Gunn
Oak Grove
Summary
Experienced clinical coordinator adept at overseeing and optimizing clinical operations. Demonstrated proficiency in coordinating schedules, managing resources, and ensuring compliance with regulatory standards. Skilled in fostering teamwork and communication among healthcare professionals to deliver high-quality patient care.
Overview
12
12
years of professional experience
6057
6057
years of post-secondary education
1
1
Certification
Work History
Clinical Support Coordinator
UnitedHealth Group/OptumServe
Onalaska
01.2021 - Current
- Completion of system generated tasks, Evaluate and approve order Requests, building orders for providers, and verifying ICD-10 codes regarding veterans Disability Claims
- Review Compensation and Pension (C&P) request documents and claims file for completion of the claims file outline
- Implemented quality assurance measures to enhance clinical support services.
Collector/C.M.A
Homeland LLC
Franklin
10.2020 - 12.2020
- Responsible for collecting biological specimens at sites for conducting scientific testing
- Packaging the specimens for shipment
- Performed Vital checks as needed
- (Temporary)
Medical Assistant
GRAVES GILBERT CLINIC
11.2018 - 05.2020
- Assisting physicians with exams/procedures.
- Scheduling and transcription
- Pre-certifications and prior authorizations.
- Telephone interaction with patients/ ancillaries/ pharmacies/ physician offices, etc.
- Venipuncture, injections, obtaining vitals, & patient histories.
- -Floater
Clinical Support Technician
Lifeskills Inc.
Bowling Green
05.2016 - 11.2018
- Communicated clearly and effectively with customers and co workers throughout daily interactions
- Managed a high volume of incoming calls
- Audited incoming paperwork as well as own work for potential errors
- Performed vital checks and transcribed as needed
Registration Clerk
Medical Center of Franklin
Franklin
02.2014 - 02.2016
- Arranged for the efficient and orderly registration of inpatients, outpatients, and patient seeking emergency room services
- Accurately collects and entered patient information
Education
Bachelor of Science - Nursing
South College
Nashville, TNTechnical school - Medical Assisting
Daymar College
Bowling Green, KYAssociate of Applied Science - Business Management
Mid-Continent University
Mayfield, KYSkills
- Medical Billing
- Medical Scheduling
- EMR Systems
- Medical Terminology
- Gastroenterology
- Epic
- Insurance prior authorization
- Medication administration
- Medical Coding
- Medical Records
- Medical collection
- Immunizations
- HIPAA
- Phlebotomy
- Microsoft Word
- Anatomy Knowledge
- IV infusion
- Venipuncture
- Microsoft Office
- Medical insurance appeals management
- Appeals
- Physical examinations
- CPT Coding
- Patient Care
- Electronic health records (EHR) management
- Transcription
- Vital Signs
- Medical Office Experience
Certification
- CPR Certification
- BLS Certification
- ACLS Certification
Timeline
Clinical Support Coordinator
UnitedHealth Group/OptumServe
01.2021 - Current
Collector/C.M.A
Homeland LLC
10.2020 - 12.2020
Medical Assistant
GRAVES GILBERT CLINIC
11.2018 - 05.2020
Clinical Support Technician
Lifeskills Inc.
05.2016 - 11.2018
Registration Clerk
Medical Center of Franklin
02.2014 - 02.2016
Bachelor of Science - Nursing
South College
Technical school - Medical Assisting
Daymar College
Associate of Applied Science - Business Management
Mid-Continent University