Megan Huff
Radcliff
Summary
Detail-oriented professional with strong customer service skills and a proven track record in compliance and documentation. Experienced in managing operational tasks and meeting deadlines, ensuring high standards in delivery and HR practices.
Overview
10
10
years of professional experience
Work History
Delivery Associate
R & H Logistics
05.2026 - 06.2026
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Conducted pre-trip vehicle inspections to ensure operational readiness and safety compliance.
- Assisted in loading and unloading packages, optimizing delivery efficiency through effective space management.
- Adapted quickly to new routes and procedures, enhancing overall productivity within the team.
Customer Service Representative
Horizon Pack & Ship
11.2025 - 02.2026
- Assisted customers with inquiries regarding shipping options, tracking, and delivery timelines.
- Processed outgoing shipments accurately using company software and systems.
- Maintained organized workspace to enhance efficiency in daily operations.
- Handled cash transactions and managed point-of-sale system accurately.
Human Resource Assistant
Robert Half
03.2025 - 09.2025
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Reviewed and verified I-9 forms and scanned supporting documentation for accuracy, completeness, and alignment with federal requirements across a workforce of 1,500+ employees.
- Coordinated follow-ups and deadlines using digital calendars and scheduling tools to ensure timely resolution and document submission.
- Identified missing or incorrect documentation and proactively reached out to employees via email and phone to request corrections and obtain necessary source documents.
Human Resource Assistant
SAIC
02.2023 - 11.2024
- Supported HR efforts by reviewing and processing applications, ensuring compliance with eligibility requirements, and advising candidates on hiring processes.
- Managed HR administrative duties, including processing hire actions, resignations, and instructor eligibility in the JROTC Command Information Management System (JCIMS).
- Collaborated with operations partners and HR colleagues to ensure seamless employee onboarding, training, and personnel relations.
- Provided guidance on HR policies, employee relations, and compliance while maintaining meticulous attention to detail in documentation.
Awards Case Analyst
Horizon Strategies
05.2016 - 02.2023
- Maintained in-depth knowledge of HR policies, military personnel regulations, and administrative procedures, ensuring accurate and timely processing of personnel actions.
- Managed sensitive employee and military service data across various HR systems, including personnel file updates, onboarding documentation, and regulatory compliance tracking.
- Researched and interpreted Army Regulation 600-8-22 to determine eligibility for military awards and decorations; prepared official orders, certificates, and documentation updates (DD Form 215).
- Drafted memorandums, letters, orders, and certificates for review and approval by authorized personnel; facilitated communication between service members, veterans, and their families regarding case statuses and regulatory inquiries.
Education
Bachelor of Science - Business Management
Western Kentucky University
Bowling Green, KY12-2024
High School Diploma -
North Hardin High School
Radcliff, KY05-2011
Skills
- Package handling
- Quality assurance
- Positive attitude
- Deadline adherence
- Customer service
- Time management
- Documentation and reporting
- Critical thinking
- Data entry
- Call center experience
- Call management
- Prioritization
Timeline
Delivery Associate
R & H Logistics
05.2026 - 06.2026
Customer Service Representative
Horizon Pack & Ship
11.2025 - 02.2026
Human Resource Assistant
Robert Half
03.2025 - 09.2025
Human Resource Assistant
SAIC
02.2023 - 11.2024
Awards Case Analyst
Horizon Strategies
05.2016 - 02.2023
Bachelor of Science - Business Management
Western Kentucky University
High School Diploma -
North Hardin High School