Megan Kirkpatrick
Louisville
Summary
Dynamic Operations Manager with a proven track record, excelling in team leadership and performance monitoring. Emphasis on the leadership skills. Expert in problem-solving and staff development, I successfully enhanced operational efficiency and customer satisfaction while implementing effective training programs. Committed to driving results and optimizing inventory management processes. Talent for proactively organizing task and exceptional in setting the tone on shift and improving the culture of the environment I'm in.
Overview
10
10
years of professional experience
Work History
Operations Manager
Tumbleweed Margarita Bar and Tex Mex
Louisville, KY
05.2022 - Current
- Support inventory management processes to cut waste and improve stock availability.
- Oversee daily operations while maintaining safety and quality standards.
- Assist with development of training programs that improve staff efficiency and customer satisfaction.
- Utilized deep familiarity with computer systems and software applications to train staff, troubleshoot basic technical issues, and maintain high workflow efficiency.
Operations Manager
Raising Cane's Restaurants
Louisville, KY
04.2016 - 05.2022
- Excelled in every restaurant position and regularly backed up front-line staff and back of house staff.
- Trained and developed new crew to improve the quality of restaurant operations.
- Managed schedules to set up for success and adequate sales volume trends.
Observed cash handling and security procedures during shifts to recognize and address issues with staff
- Support Operations and General manager with execution of standard operational procedures.
Education
High School Diploma -
South Oldham
Crestwood, KYHigh School Diploma - Human Services
Jefferson Community And Technical College
Louisville, KY09-2026
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Project management
- Performance monitoring
- Staff development
- Interpersonal communication
- Client relations
- Business administration
- Supply chain management
Timeline
Operations Manager
Tumbleweed Margarita Bar and Tex Mex
05.2022 - Current
Operations Manager
Raising Cane's Restaurants
04.2016 - 05.2022
High School Diploma -
South Oldham
High School Diploma - Human Services
Jefferson Community And Technical College