Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Mullen

Louisville

Summary

Dynamic banking professional with extensive cash handling expertise and a proven track record at PNC Bank. Adept at vault management and audit compliance, I excel in training and mentoring teams while enhancing security protocols. Recognized for fostering customer relationships and supporting sales initiatives to meet diverse financial needs.

Overview

4
4
years of professional experience

Work History

Lead Vault Teller

PNC Bank
10.2023 - Current
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
  • Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.

Lead Bank Teller

KeyBank National Association
10.2020 - 09.2023
  • Introduced customers to other bank team members to help meet financial needs.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Received car loan, home loan, and other payments and posted to accounts.
  • Mentored newly hired team members on appropriate responses to patron questions.

Education

Associate of Science - Data Analytics

Wilmington University
New Castle, DE
05-2025

High School Diploma -

Worthington Kilbourne High School
Worthington, OH
05-2015

Skills

  • Cash handling expertise
  • Audit compliance
  • Vault management
  • Sales support

Timeline

Lead Vault Teller

PNC Bank
10.2023 - Current

Lead Bank Teller

KeyBank National Association
10.2020 - 09.2023

Associate of Science - Data Analytics

Wilmington University

High School Diploma -

Worthington Kilbourne High School
Megan Mullen