Megan Sanders
London
Summary
Driven professional with a proven track record at Huffman And Huffman PSC, adept in streamlining surgery coordination and enhancing clinic efficiency. Excelled in roles requiring attention to detail and strong organizational skills, significantly improving patient record accuracy and operation preparation. Demonstrates exceptional problem-solving abilities and a commitment to professional development through continuous learning.
Overview
11
11
years of professional experience
Work History
Surgery Coordinator
Huffman And Huffman PSC
10.2020 - Current
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Scheduling surgeries and ensuring that all necessary preparations are made prior to the procedure. This includes coordinating the availability of surgeons, anesthesiologists, nurses, and operation rooms, as well as arranging for necessary medical equipment and supplies.
- Communicated with patients on phone and in person to enter and update medical history in database.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Ophthalmology Technician
Huffman And Huffman PSC
08.2018 - 10.2020
- Improved clinic efficiency by maintaining up-to-date records of patient medical histories, test results, and prescriptions.
- Assisted ophthalmologists in performing diagnostic tests, ensuring accurate measurements and data collection.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Professional Development
09.2017 - 08.2018
Took time off work during pregnancy. After my son turned three months old I enrolled into a medical assistant program to further my education. After finishing the medical assistant program I returned to work in the medical field.
Customer Service Representative
CSC
01.2013 - 09.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Investigated and resolved customer inquiries and complaints quickly.
Education
No Degree - Criminal Justice
Union College
Barbourville, KYMedical Assisting
Choice MD
London, KY08.2018
High School Diploma -
Knox Central High School
Barbourville, KY05.2012
Skills
- Attention to detail
- Data entry
- Problem solving
- Memory retention
- Strong Work Ethic
- Documentation and Recordkeeping
- Self Motivation
- Documentation Review
- Data entry proficiency
- Time Management
- Multitasking
- Organizational Skills
Timeline
Surgery Coordinator
Huffman And Huffman PSC
10.2020 - Current
Ophthalmology Technician
Huffman And Huffman PSC
08.2018 - 10.2020
Professional Development
09.2017 - 08.2018
Customer Service Representative
CSC
01.2013 - 09.2017
No Degree - Criminal Justice
Union College
Medical Assisting
Choice MD
High School Diploma -
Knox Central High School
Similar Profiles
Sunny SingletonSunny Singleton
Optometric Technician at Huffman and HuffmanOptometric Technician at Huffman and Huffman
Kimberly GrossKimberly Gross
Check Out Clerk at huffman and huffmanCheck Out Clerk at huffman and huffman
Kiana RuddKiana Rudd
8th Grade English and Language Arts Teacher at Huffman ISD8th Grade English and Language Arts Teacher at Huffman ISD