Melanie Stergeon
Ashland
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Shift Coordinator
Necco Center
Pedro
07.2020 - 09.2024
- Provided shift coverage for employees, ensuring adequate staffing levels.
- Maintained accurate records of attendance, overtime, and other relevant information.
- Developed training materials for new hires and conducted orientation sessions.
- Assigned tasks and monitored employee performance to ensure completion of daily goals.
- Developed training programs for new employees and provided ongoing coaching and mentoring.
- Supervised the day-to-day operations of the shift team, delegating tasks as needed.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Billing through Medicaid for services offered while working with clients.
Skill Builder
Necco Center
Pedro
08.2017 - 07.2020
- Provided one-on-one instruction to help clients develop job search skills, including resume writing, interviewing techniques, and employment strategies.
- Mentored clients during group activities, providing guidance when necessary.
- Encouraged clients to set goals for themselves and provided feedback on progress made towards those goals.
- Prepared clients for self-management and decision-making responsibilities.
- Assisted clients with enhancing skills in areas such as hygiene, cooking ,maintaining home cleanliness as well as helping with social interactions.
Education
Diploma - Licensed Practical Nursing
Collins Career Center
Coalgrove, OH02-2014
High School Diploma -
Greenup County High School
Lloyd, KY05-2007
Skills
- Staff scheduling
- Attendance tracking
- Performance evaluations
- Task delegation
- Team supervision
- Conflict resolution
- Communication skills
- Staff training and development
- Billing
Timeline
Shift Coordinator
Necco Center
07.2020 - 09.2024
Skill Builder
Necco Center
08.2017 - 07.2020
Diploma - Licensed Practical Nursing
Collins Career Center
High School Diploma -
Greenup County High School