Melinda Cooper
Fort Mitchell
Summary
Dynamic professional with extensive experience in customer service and cash handling at Thornton's Gas Service. Proven ability to enhance store productivity through effective inventory management and visual merchandising. Recognized for fostering employee development and maintaining high standards of operational excellence, contributing to increased sales and customer loyalty.
Overview
9
9
years of professional experience
Work History
Cashier
Thornton's Gas Service
Edgewood
12.2024 - Current
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Verified customer age requirement for alcohol or tobacco purchases.
Assistant Store Manager
Shell Gas Station
Taylor Mill
01.2021 - 10.2023
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Housekeeping Lead
Springhill Suites By Marriott
Miamisburg
12.2015 - 07.2020
- Inspected furniture for damage or stains in between guest stays.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Analyzed monthly financial reports for budgeting purposes.
Education
High School Diploma -
Holmes High School
Covington Ky08-1997
Skills
- Customer service
- Cash handling
- Visual merchandising
- Inventory management
Timeline
Cashier
Thornton's Gas Service
12.2024 - Current
Assistant Store Manager
Shell Gas Station
01.2021 - 10.2023
Housekeeping Lead
Springhill Suites By Marriott
12.2015 - 07.2020
High School Diploma -
Holmes High School