MELINDA THOMPSON

Work History

DON FRANKLIN GLASGOW

Glasgow

02.2022 - Current

Assisted customers in selecting vehicles that best fit their needs.
Conducted test drives to showcase vehicle features and benefits.
Developed strong customer relationships to enhance satisfaction and loyalty.
Managed paperwork for vehicle leasing and sales transactions efficiently.
Provided accurate information about financing options to potential buyers.
Coordinated with the service department to address customer concerns promptly.
Maintained up-to-date knowledge of inventory and market trends effectively.
Completed delivery of sold and leased products to customers within promised timeframes.
Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
Assisted customers in selecting vehicles that met their needs and budget requirements.
Prospected for new sales and leasing customers via telephone, email and direct mail.
Adhered to all company policies and procedures related to sales operations.
Followed up with customers after purchase and lease completion to ensure satisfaction with transaction experience.
Participated in training sessions to improve product knowledge and sales techniques.

American Howa

Bowling Green

10.2018 - 02.2020

Assisted in preparing reports and presentations for management review meetings.
Organized training sessions and onboarding for new team members.
Facilitated communication between different departments in order to resolve issues quickly.
Monitored inventory levels and ordered additional supplies as needed.
Organized team events to promote a positive work environment.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Recruited, interviewed and selected employees to fill vacant roles.

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